Shipping & Returns


Shipping Locations

Our shipper, FedEx, cannot ship to any box-type address including PO/APO/FPO. Any orders placed with these addresses will not be accepted. Additionally, we only ship to locations within the United States. For international consumers, we recommend contacting the authorized distributor for your country to see where in your area Rule1 products are sold.


Returns Policy

You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.


Damaged, Lost or Stolen Merchandise

We make every effort to safely secure and ship your order, but understand that, on rare occasion, merchandise can be damaged in transit. If you feel that your order was damaged during delivery, report it immediately and a representative will contact you. We are not responsible for lost or stolen merchandise.


How Can I Return An Item?

Returns must be boxed and received within 30 days of the date of purchase, and have been purchased at


Please include a copy of the actual purchase receipt and a brief explanation of your return with the unused product, and send to: 
Rule One Proteins, LLC.
    • 1785 N. Edgelawn Dr.
    • Aurora, IL
    • 60506



FREE shipping on all qualified orders! Rule One Proteins, LLC ships via Fed Ex Ground service. 

Shipping is available to physical street addresses ONLY within the continental United States.

We regret that we are unable to ship to P.O. Boxes, APO/FPOs, and international locations.