Terms Of Use & Policies
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Terms and Conditions | Mobile Terms of Service | R1 Rewards Program Terms and Conditions | Peer to Peer Referral Program Terms | Copyright Policy | Privacy Policy | Accessibility Policy | California Transparency in Supply Chains Act
Terms & Conditions
Last Modified: May 5, 2025
Acceptance of these Terms of Use
Welcome to www.ruleoneproteins.com (a “Website”) of Rule One Proteins, LLC (“Company”, “we”, “us” and “our”). The following terms and conditions (together with any documents referred to in them) (collectively, these “Terms”) apply to your use of the Website, including any content, functionality and services offered on or through the Website, whether as a guest or a registered user.
Please read the Terms carefully before you start to use the Website. By using the Website, you accept and agree to be bound and abide by these Terms . If you do not want to agree to these Terms of Use, you should not use the Website.
Changes to the Terms of Use
We may revise and update these Terms from time to time in our sole discretion. All changes to these Terms are effective immediately when posted by us. Your continued use of the Website following the posting of revised Terms means that you accept and agree to the changes.
Use of the Website, Accessing the Website, and Account Security
The Company may change this Website, and any service or material we provide on the Website, in our sole discretion without notice. We will not be liable if for any reason all or any part of the Website is unavailable at any time or for any period. From time to time, we may restrict access to some parts of the Website, or the entire Website, to users, including any registered users.
To access the Website or some of the resources it offers, you may be asked to provide certain registration details or other information. It is a condition of your use of the Website that all the information you provide on the Website is correct, current and complete. If you obtain a username, password, or any other information as part of our security procedures, you must treat such information as confidential, and you must not disclose it to any third party. You agree to immediately notify the Company of any unauthorized use of your username or password or any other breach of security.
We have the right to disable any user identification code or password, whether chosen by you or provided by us, at any time if in our opinion, you have failed to comply with any provision of these Terms. You agree that all information you provide to register with this Website or otherwise, including but not limited to through the use of any interactive features on the Website, is governed by our Privacy Policy, and you consent to all actions we take with respect to your information consistent with our Privacy Policy
Products and Specifications
The content and specifications with respect to Company products offered for sale on the Website are subject to change without notice. The Company takes all reasonable efforts to accurately display and describe the content of our products. The inclusion of products at a particular time does not imply or warrant that those products will be available at all times. It is your responsibility to comply with all applicable laws (including minimum age requirements) regarding the possession, use, and sale of items purchased through the Website.
Intellectual Property Rights
The Website and its entire contents, features and functionality (including but not limited to all information, software, text, displays, images, video and audio, and the design, selection and arrangement thereof), are owned by the Company, its licensors or other providers of such material and are protected by United States and international copyright, trademark, patent, trade secret and other intellectual property or proprietary rights laws.
These Terms permit you to use the Website for your personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store or transmit any of the material on our Website. Additionally, you agree not to: (1) engage in any activity that interferes with a user’s access to the Website or causes harm to the Website, (2) decompile, disassemble, reverse engineer, or attempt to reconstruct, identify, or discover any source code, underlying ideas, underlying user interface techniques, hidden text, or algorithms of the Website, (3) interfere with or circumvent any security feature on the Website, (4) use the Website to sent false or misleading information, and (5) modify copies of any materials from the Website.
If you wish to use material on the Website other than as expressly allowed by the Terms, please address your request to: support@ruleoneproteins.com.
No right, title or interest in or to the Website or any content on the Website is transferred to you, and all rights not expressly granted are reserved by the Company.
Any use of the Website not expressly permitted by these Terms is a breach of these Terms and may violate copyright, trademark and other laws.
Trademarks
The Company name, the Company logo and all related names, logos, product and service names, designs and slogans are trademarks of the Company or its affiliates or licensors. You must not use such marks without the prior written permission of the Company. All other names, logos, product and service names, designs and slogans on this Website are the trademarks of their respective owners.
Reviews
Consumers who visit the Website are able to leave consumer reviews. Any reviews posted are, by their nature, subjective and do not necessarily reflect the Company’s views. The Company does not guarantee the accuracy of any review submitted by a consumer. The Company also reserves the right to not to publish and to remove reviews that contain inappropriate content, such as those containing offensive material or language, personal attacks, or those that are irrelevant and helpful to a potential consumer’s understanding of the product being reviewed.
If you submit reviews through, or post other content on, the Website, you agree that the Company may, in its discretion and without restriction, edit, copy, publish, distribute, and otherwise use your submissions in any medium. The Company does not undertake any obligation to keep such submissions confidential or to pay you for such submissions.
Reliance on Information Posted
The information presented on or through the Website is made available solely for general information purposes. Statements regarding dietary supplements have not been evaluated by the Food and Drug Administration and are not intended to diagnose, treat, cure, or prevent any disease. We do not warrant the accuracy, completeness or usefulness of this information. Any reliance you place on such information is strictly at your own risk. We disclaim all liability and responsibility arising from any reliance placed on such materials by you or any other visitor to the Website, or by anyone who may be informed of any of its contents.
The Website may include content provided by third parties, including materials provided by other users, bloggers and third-party licensors, syndicators, aggregators and/or reporting services. All statements and/or opinions expressed in these materials, and all articles and responses to questions and other content, other than the content provided by the Company, are solely the opinions and the responsibility of the person or entity providing those materials. These materials do not necessarily reflect the opinion of the Company. We are not responsible, or liable to you or any third party, for the content or accuracy of any materials provided by any third parties.
Information About You and Your Visits to the Website
All information we collect on this Website is subject to our Privacy Policy. By using the Website, you consent to all actions taken by us with respect to your information in compliance with the Privacy Policy.
Online Purchases and Other Terms and Conditions
All purchases through our site or other transactions for the sale of goods, services or information formed through the Website or as a result of visits made by you are governed by a shipping contract, meaning risk of loss and title for items purchased pass to you upon our delivery to a carrier. Depending on your state of residency, other legal requirements (such as age-verification or consumer product content warnings) may apply at the time of checkout on the Website. The Company retains the discretion to restrict or refuse the sale of certain products from time to time for legitimate, non-discriminatory reasons.
Linking to the Website and Social Media Features
You may link to our homepage, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part without our express written consent.
This Website may provide certain social media features that enable you to:
- Link from your own or certain third-party websites to certain content on this Website.
- Send e-mails or other communications with certain content, or links to certain content, on this Website.
- Cause limited portions of content on this Website to be displayed or appear to be displayed on your own or certain third-party websites.
You may use these features solely as they are provided by us and solely with respect to the content they are displayed with and otherwise in accordance with any additional terms and conditions we provide with respect to such features.
We may disable all or any social media features and any links at any time without notice in our discretion.
Links from the Website
If the Website contains links to other sites and resources provided by third parties, these links are provided for your convenience only. This includes links contained in advertisements, including banner advertisements and sponsored links. We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them. If you decide to access any of the third party websites linked to this Website, you do so entirely at your own risk and subject to the terms and conditions of use for such websites.
Website Account
When you register for an account on the Website, and each time you log in to the Website thereafter, you agree:
- You are solely responsible for all activities associated with your account or carried out by a user of your account, whether or not you authorized the activity;
- You are responsible for maintaining the confidentiality of your account information and password and for restricting access to such information and to your computer;
- You will immediately notify us if your credentials are compromised or of any unauthorized use of your account, but accept that we are not responsible for thereafter stopping or preventing unauthorized use;
- You will not sell, transfer, or assign your account or any account privileges; and
- You will abide by the use restrictions set out in these Terms;
- We will not be liable for any loss or damage to you or any third party arising from your failure to comply with any of the foregoing obligations.
If you register for an account you represent you are the age of majority in your jurisdiction. We do not review accounts for authenticity and are not responsible for any unauthorized accounts that may appear on the Website. For any dispute as to account creation or authenticity, we shall have the sole right, but are not obligated, to resolve such dispute as we determine appropriate, without notice.
You or the Company may suspend or terminate your account or your use of this Website at any time, for any reason or for no reason. You are personally liable for any orders that you place or charges that you incur prior to termination. Company reserves the right to change, suspend, or discontinue all or any aspect of this Website at any time without notice.
Any sweepstakes, contests, or other promotions (any, a “Promotion”) that may be offered via the Website may be governed by Additional Terms that may have rules such as eligibility requirements, including certain age or geographic area restrictions, terms and conditions governing the Promotion and disclosures about how your personal information may be used. It is your responsibility to read any applicable Additional Terms to confirm that you are eligible to participate, register, and/or enter, the Promotion. By participating in a Promotion, you will be subject to the applicable Additional Terms and you agree to comply with and abide by rules and the decisions of the identified sponsor(s).
Geographic Restrictions
The owner of the Website is based in the State of Illinois in the United States. We provide this Website for use only by persons located in the United States. We make no claims that the Website or any of its content is accessible or appropriate outside of the United States. Access to the Website may not be legal by certain persons or in certain countries. If you access the Website from outside the United States, you do so on your own initiative and are responsible for compliance with all applicable laws.
Disclaimer of Warranties
You understand that we cannot and do not guarantee or warrant that files available for downloading from the internet or the Website will be free of viruses or other destructive code. You are responsible for implementing sufficient procedures and checkpoints to satisfy your particular requirements for anti-virus protection and accuracy of data input and output, and for maintaining a means external to our site for any reconstruction of any lost data. WE WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGE CAUSED BY A DISTRIBUTED DENIAL-OF-SERVICE ATTACK, VIRUSES OR OTHER TECHNOLOGICALLY HARMFUL MATERIAL THAT MAY INFECT YOUR COMPUTER EQUIPMENT, COMPUTER PROGRAMS, DATA OR OTHER PROPRIETARY MATERIAL DUE TO YOUR USE OF THE WEBSITE OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE OR TO YOUR DOWNLOADING OF ANY MATERIAL POSTED ON IT, OR ON ANY WEBSITE LINKED TO IT.
YOUR USE OF THE WEBSITE, ITS CONTENT AND ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE IS AT YOUR OWN RISK. THE WEBSITE, ITS CONTENT AND ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. NEITHER THE COMPANY NOR ANY PERSON ASSOCIATED WITH THE COMPANY MAKES ANY WARRANTY OR REPRESENTATION WITH RESPECT TO THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY OR AVAILABILITY OF THE WEBSITE. WITHOUT LIMITING THE FOREGOING, NEITHER THE COMPANY NOR ANYONE ASSOCIATED WITH THE COMPANY REPRESENTS OR WARRANTS THAT THE WEBSITE, ITS CONTENT OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE WILL BE ACCURATE, RELIABLE, ERROR-FREE OR UNINTERRUPTED, THAT DEFECTS WILL BE CORRECTED, THAT OUR SITE OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS OR THAT THE WEBSITE OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE WILL OTHERWISE MEET YOUR NEEDS OR EXPECTATIONS.
THE COMPANY HEREBY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT AND FITNESS FOR PARTICULAR PURPOSE.
THE FOREGOING DOES NOT AFFECT ANY WARRANTIES WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.
Limitation on Liability
IN NO EVENT WILL THE COMPANY, ITS AFFILIATES OR THEIR LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS OR DIRECTORS BE LIABLE FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, THE WEBSITE, ANY WEBSITES LINKED TO IT, ANY CONTENT ON THE WEBSITE OR SUCH OTHER WEBSITES OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE OR SUCH OTHER WEBSITES, INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO, PERSONAL INJURY, PAIN AND SUFFERING, EMOTIONAL DISTRESS, LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS OR ANTICIPATED SAVINGS, LOSS OF USE, LOSS OF GOODWILL, LOSS OF DATA, AND WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT OR OTHERWISE, EVEN IF FORESEEABLE.
THE FOREGOING DOES NOT AFFECT ANY LIABILITY WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.
Indemnification
You agree to defend, indemnify and hold harmless the Company, its affiliates, licensors and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms or your use of the Website.
Governing Law and Jurisdiction
All matters relating to the Website and these Terms and any dispute or claim arising therefrom or related thereto (in each case, including non-contractual disputes or claims), shall be governed by and construed in accordance with the internal laws of the State of Illinois without giving effect to any choice or conflict of law provision or rule (whether of the State of Illinois or any other jurisdiction).
Any legal suit, action or proceeding arising out of, or related to, these Terms or the Website shall be instituted exclusively in the federal courts of the United States District Court for the Northern District of Illinois, Eastern Division, or the courts of the State of Illinois located in the County of Kane, although we retain the right to bring any suit, action or proceeding against you for breach of these Terms in your country of residence or any other relevant jurisdiction. You agree to waive any and all objections to the exercise of jurisdiction over you by such courts and to venue in such courts.
Limitation on Time to File Claims
ANY CAUSE OF ACTION OR CLAIM YOU MAY HAVE ARISING OUT OF OR RELATING TO THESE TERMS OF USE OR THE WEBSITE MUST BE COMMENCED WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES, OTHERWISE, SUCH CAUSE OF ACTION OR CLAIM IS PERMANENTLY BARRED.
Waiver and Severability
No waiver of by the Company of any term or condition set forth in these Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of the Company to assert a right or provision under these Terms shall not constitute a waiver of such right or provision.
If any provision of these Terms is held by a court or other tribunal of competent jurisdiction to be invalid, illegal or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of the Terms will continue in full force and effect.
Entire Agreement
Unless otherwise specified, these Terms constitute the entire agreement between you and the Company, unless other applicable policies apply to your use of the Website (such as our Privacy Policy). If any part of these Terms is held illegal or unenforceable, the remainder of the Terms shall be unaffected and shall continue to be fully valid, binding, and enforceable. The failure of the Company to act with respect to a breach by you or others does not waive our right to act with respect to subsequent or similar breaches. Our failure to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. Any waiver of any provision of these Terms will be effective only if in writing signed by an officer of the Company.
California Consumer Rights and Notices
In accordance with California Business and Professions Code Section 17538 et al., if the Company is unable to ship a product purchased through the Website within 30 days, then you will be entitled to a full refund or a substitute product of superior or equivalent quality. If we propose to provide a substitute product, we will describe that to you and describe how the substitution differs from the original order. If there is unforeseen shipping delay, then you may contact us at support@ruleoneproteins.com to request a full refund. The legal name under which we conduct business is Rule One Proteins, and our business address is 1785 N. Edgelawn Dr., Aurora, IL 60506.
Residents of California are also entitled to the following specific consumer rights information: you may contact the Complaint Assistance Unit of the Division of Consumer Services of the Department of Consumer Affairs by mail at: 1625 North Market Blvd., Suite N 112, Sacramento, California, 95834, or by telephone at (916) 445-1254. Hearing-impaired users can reach the Complaint Assistance Unit at TDD (800) 326-2297 or TDD (916) 322-1700. Their website is located at: http://www.dca.ca.gov.
Your Comments and Concerns
This Website is operated by Rule One Proteins, LLC located at 1785 N Edgelawn Dr. Aurora, IL 60506.
All notices of copyright infringement claims should go to the copyright agent designated in our Copyright Policy.
All other feedback, comments, requests for technical support and other communications relating to the Website should be directed to: support@ruleoneproteins.com.
Thank you for visiting our Website.
Mobile Terms of Service
Last Modified: May 5, 2025
The Rule One Proteins mobile message service (the “Service”) is operated by Rule One Proteins (“Rule One Proteins”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). By providing your mobile phone number to us, you are voluntarily opting into the Service. We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.
By consenting to Rule One Proteins’ SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Rule One Proteins through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).
You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Rule One Proteins. Your participation in this program is completely voluntary.
We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.
You may opt-out of the Service at any time. Text the single keyword command STOP to +18779691852 or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Rule One Proteins mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.
For Service support or assistance, text HELP to +18779691852 or email support@ruleoneproteins.com.
We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.
The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.
To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service. The Service is offered on an “as-is” basis and may not be available in all areas, at all times, or on all mobile providers.
We respect your right to privacy. The terms of our Privacy Notice apply to the Mobile Terms and your participation in the Service.
R1 Rewards Program Terms and Conditions
Last Modified: May 5, 2025
By participating in the Rule One Proteins (“Company”, “we”, “us”, and “our”) R1 Reward customer loyalty program (the “Program”), you agree to the following terms and conditions. Unless described otherwise below, Company may at any time and in its sole discretion, without prior notice, terminate, cancel, suspend, or modify the Program or these Terms and Conditions (“Terms”). For information about how the Company collects, uses, shares, and otherwise processes information about Program Members, please see our Privacy Policy.
R1 Program Description:
The Company offers customers making purchases at ruleoneproteins.com (“the Website”) certain perks and privileges as described in more detail below, and additional offers that may be extended from time to time. These Terms form the agreement (the “Agreement”) between you (“Member” or “you”) and the Company with respect to the Program. When accessing the Program or the Website, you are also subject to the applicable Website Terms of Use. To the extent there are conflicts between this Agreement and the Terms of Use, this Agreement will control.
Acceptance of Terms:
By participating in the Program, you agree to the Terms. Each Member is responsible for remaining knowledgeable about the Terms and any modifications to the Terms and the Program. The Company may disqualify Members who have violated any of the Terms.
Company’s Right to Modify Terms and Cancel the Program:
The Company may, at its discretion, alter, limit or modify the Program structure or any other feature of the Program, including but not limited to Rewards (defined below) or other benefits under the Program; how Points (defined below), Rewards, or other benefits are earned, calculated, or redeemed; or the expiration date of Points or Rewards. The Company may modify the Terms or terminate the Program at any time, for any reason, without prior notice. The Company will post any additional Program details and updates to Program (including these Terms) here and then update the “Last Updated” date above. The Company may also email you about any such changes. Your continued participation in the Program will confirm your acceptance of such changes.
Program Eligibility:
The Program is open to U.S. residents at least 18 years of age within the contiguous United States and District of Columbia. The Company cannot ship to locations outside of this region. No initial purchase is required to join as a Member. Participation in the Program is free. Membership is limited to individuals. Memberships are not available to corporations, businesses, charities, partnerships, enterprises, or anyone other than an individual. Each individual member is limited to one account. Employees, officers, directors, and representatives of the Company may be Members but may be excluded from certain promotions.
Enrollment:
Individuals can enroll by creating an account at ruleoneproteins.com The Member must provide complete and accurate enrollment information, including a valid email address. Participating in the Program will constitute agreement to these Terms. The Company may refuse membership to any customer who does not follow the enrollment procedures. The Company may choose to offer sign-up incentives and enrollment promotions from time to time. The Member may update their personal account contact information by visiting the Website and logging into their Program account. The Member is responsible for maintaining accurate and updated personal information regarding their Program account. To access your account online, you will need to select a password or enter a system-generated security code. You are responsible for maintaining the confidentiality of your login credentials.
Communications:
Unless Member has opted out of receiving marketing communications, Company may, at its option, communicate with Members about marketing via mail, email, SMS/Text (if enrolled), and other channels, including about special Member promotions, offers and more. Company may also, at its discretion, use these channels to notify Member when they are eligible for a benefit or Reward, announce Program changes and for other communications. Please note that even if you opt out of receiving marketing or promotional communications, Company may continue to send you non-marketing or non-promotional emails, such as those about your account or our ongoing business relations.
Earning Points:
Members will receive rewards points (“Points”) with their Member account through Eligible Purchases (defined below) and participation in other special programs and promotional offers that may be announced by the Company from time to time. Additional terms, requirements, and details for earning Points follow.
“Eligible Purchases” include merchandize such as functional foods, dietary supplements, gear, and apparel, purchased through the Website. Eligible Purchases must be made while Member is logged into his/her account. Points are calculated after promotional offers have been applied, are rounded down to the nearest dollar, and exclude applicable taxes, shipping fees, returns or credits. Only Eligible Purchases made through the Website can earn Points. Members will not accumulate Points before creating an account on the Website, before enrolling in the Program, and when checking out of the Website’s store feature while in “guest” mode.
Members will earn Points in the manner that we describe from time to time. The current version of Points accrued can be found by clicking here.
Number of Points earned is subject to change. Changes in the Terms associated with Points may be announced on the Website, in these Terms, by updating our points page, or in an email to you at the address you provided. Purchase of gift cards and rewards Points redemption will not result in new Points accumulation.
A current, valid email address is required for a Member to be able to participate and receive Points in connection with the Program. Members must identify themselves by logging into their account to receive credit, perks, and privileges for Eligible Purchases made through the Website. Points accumulated through Eligible Purchases will be processed and awarded to the Member’s account after each order has been fulfilled.
Other special programs and promotional offers for earning Points may be made by the Company in its sole discretion. Such offers will also be subject to the Terms and other conditions that the Company may specify in the promotional offer. From time to time, Members may also receive incentives for submitting product reviews, such as Points or promotional offers. Such offers will also be subject to the terms and conditions specified when submitting a review. Any incentives offered for reviews are in no way conditioned on the submission of positive reviews.
Members may view their Points balance at any time by visiting their online Member account page. Any unused points that have accrued within one year from the effective date of this policy (“Legacy Points”) will automatically transfer into your new account and will be available for redemption. In all respects, any points deemed Legacy Points shall be subject to the same rights and conditions as Points otherwise earned under the Program.
Returns:
Merchandise returns must be made in accordance with the Company’s return policy available at https://www.ruleoneproteins.com/pages/shippingandreturns. Upon the accepted return of an item, the spend amount and Points applied to Member account for the purchase will be deducted from that Member’s account as the Points are forfeited with the returned merchandise. For purchases made by redeeming Rewards, if the merchandise is returned, the Rewards will be forfeited.
Redemption:
Points will accumulate in your Member account toward rewards, the means by which will be described in these Terms and/or related promotional offers. Earned Points may be converted into promotional redemption rewards credits (“Rewards”) as follows: 1000 points = $5. 2,000 points = $10, 5,000 points = $25, etc. Members may redeem their Rewards when purchasing Eligible Products through the Website by selecting the Rewards box during checkout. If Member elects to redeem their Rewards, the value of the Rewards will be deducted from the total price of the Member’s purchase. Once Points are converted to a Reward, they must be used within 5 days or they will expire and be forfeited. The full value of the Rewards redeemed will be removed from your account even if the cart value is lower than the Rewards value. You may not redeem a Reward without logging into your account.
Rewards are solely promotional and will not be paid out in cash or store credit. The Company may, at any time and without notice, change the Points earning and redemptions procedures and offerings, including the conversion rate between Points and redemption dollars. Rewards may only be redeemed once. Rewards may not be applied to the purchase of gift cards. Current balance for Rewards will appear in your account statement.
Expiration of Rewards:
The Company reserves the right to delete any unused Rewards from the member’s Points balance if a Member’s account remains inactive for 180 days or more. Regardless of activity, unredeemed Rewards will expire at 11:59pm (CT) on December 15 of the calendar year following the year in which they are earned. For example, any Rewards earned throughout 2024 will expire at 11:59pm Central Time on December 15, 2024. For expiration purposes, any Rewards earned from December 15-31 will be treated as though they were earned in the following year. From time to time, the Company will send reminder emails to the Member’s address on file reminding the Member to use Rewards before forfeiture. The Company reserves the right to revoke the membership of any Member in the Program and/or revoke any or all benefits the Member may be entitled to (including Rewards), if in the sole opinion of Company, a Member abuses any of the Program privileges, fraudulently uses the Program, fails to comply with these Terms, or otherwise earns benefits through deception, forgery and/or fraud. If the Company cancels your membership or terminates the Program for any reason, all Points, Rewards, or other benefits earned on your Member account will be forfeited.
If the Company changes the conditions associated with expiration of Rewards, it will provide email notification to the Members who are participating in the Program and will update these Terms. The Members’ continued participation in the Program will be deemed acceptance of any such changes.
Cancellation:
Your participation in the Program is voluntary and you may withdraw at any time by contacting us at support@ruleoneproteins.com. If you opt-out of the Program, you will not be able to access Points earned on your Member account. If you reactivate your account, then a new account may be established but previously accumulated Points will not carry over. If you cancel your account, the Company may still send messages scheduled for delivery before cancellation for a brief period of time after. Unless you unsubscribe from marketing emails, the Company also may still send you other communications unrelated to the Program.
Limitations on Damages; Indemnification; Disclaimer of Warranties:
To the fullest extent permissible under applicable law, the Company is not responsible or liable for any direct, indirect, incidental, consequential, or any other damages under any contract, negligence, strict liability, or other theory arising out of or relating in any way, directly or indirectly, to (a) Members’ participation in the Program, (b) inability to access the Program or use the Rewards; (c) unauthorized access to or change to Members’ Program data, including Points, and (d) access or use of, or inability to access or use, information made available through the Program. This applies even if foreseeable or even if the Company has been advised of the possibility of such damages. In New Jersey, this limitation applies only to claims based on breach of warranty. In no event will the Company’s total liability to you for all damages, losses, or causes of action exceed $100 or the value of any redeemed Reward that is subject to such damage, loss, or cause of action, whichever is less.
The Company is not responsible for (a) any loss or misdirection of, or delay in receiving, any application, redemption requests, Points, Rewards, or Member benefits; (b) theft or unauthorized redemption of Points, Rewards, Member benefits or use of Points, Rewards, or Member benefits; (c) any acts or omissions of third parties; or (d) any errors made or published in relation to the Program, including, without limitation, any pricing or typographical errors, errors of description, and errors in the adding, subtracting, crediting, and/or debiting of Points or Rewards to and from Member accounts. The Company reserves the right to correct (with or without notice) any such errors.
You agree to indemnify and hold the Company harmless from any loss, liability, claim, or demand (including reasonable attorneys’ fees) made by any third-party due to or arising out of (a) your participation in the Program, (b) your use of a Reward, and (c) your violation of this Agreement or these Terms.
The Company expressly disclaims all warranties of any kind, whether express or implied (including the implied warranty of merchantability, fitness for a particular purpose, and non-infringement), related to the availability and use of Rewards. No advice or information that the Company provides to a Member shall create any warranty.
Some jurisdictions do not allow for the exclusion of certain waivers or limitations of liability. In that event, one or more of the above limitations may not apply to you.
Miscellaneous Terms:
Program benefits or Member accounts may not be merged, transferred, purchased, sold, assigned, auctioned, or traded, including by death or as part of a domestic relations matter. Doing so will void the Member account. Program Points have no cash value, are not exchangeable for cash and may not paid out in store credit.
Member is responsible and liable for any applicable federal, state or local income, sales, use, or other taxes which may result from Member's participation in the Program.
The Terms, the Agreement, the relationship between you and the Company, and Company’s Program, shall be governed by, construed, and enforced in accordance with the laws of the State of Illinois, without giving effect to any conflict of law provisions.
To the fullest extent permitted by applicable law, YOU AGREE THAT ANY CAUSE OF ACTION ARISING OUT OF OR RELATED TO ANY CLAIM MUST COMMENCE WITHIN ONE YEAR AFTER THE CAUSE OF ACTION ACCRUES. OTHERWISE, THAT CAUSE OF ACTION IS PERMANENTLY BARRED.
All Program design, text, graphics, logos, images, titles, phrases and product names and the copyrights, trademarks, service marks, trade dress and/or other intellectual property in such materials (collectively, “Company Intellectual Property”) are owned by the Company and may be registered in the United States and internationally. Your participation in the Program does not provide you with any license to use any Company Intellectual Property.
If any provision of these Terms is held to be unlawful, void, or unenforceable, that provision (to the extent required) will be severed from these Terms, but such severance will not affect the validity of the remaining Terms.
For all questions about the Program, the Terms, or your Member account, please contact us at support@ruleoneproteins.com.
Peer-to-Peer Program Terms and Conditions
Last Modified: May 5, 2025
By participating in the Rule One Proteins (“Company”, “we”, “us”, and “our”) peer-to-peer referral program (the “Program”), you agree to the following terms and conditions. Company may at any time and in its sole discretion, without prior notice, terminate, cancel, suspend, or modify the Program or these Terms and Conditions (“Terms”). If you are the person inviting friends to participate, you are a “referrer” under these Terms, and if you are a person who receives an invitation, you are a “referee.”
Eligibility and Overview:
- You may participate in this Program as a referrer until the Program is terminated or modified by Company, or until you reach the referral limit listed below. If you refer a referee before Company’s termination or modification of the Program, you and such referees will still be eligible to earn the reward described below even if the referee does not fulfill the Reward Criteria (defined below) before such termination or modification.
- To be eligible to earn a Reward through the Program, each referrer and referee must sign up or have a Company account in good standing and accessible through a user name and password on ruleoneproteins.com (“Website”) at the time of participation through when his/her reward(s) are issued (“Valid Account”).
- A referrer may refer a referee by sending them an email, text, or social media post that includes an invitation link to participate in the Program, as provided by Company (“Invitation”). Only Qualified Referees are eligible referees for this Program. “Qualified Referees” are persons who have never purchased a Company product through the shopping cart feature on the Website. Each Qualified Referee must complete all the following steps (“Reward Criteria”): (A) Provide valid payment and contact information, and (B) purchase a Company product on the Website.
Limits on Referrals:
There is a limit of one (1) reward per referee and ten (10) rewards per referrer. If two or more referrers invite the same referee, Company will credit the reward to the person who has their Invitation accepted first, as determined in Company’s sole discretion. If a referrer has reached his or her limit of 10, all referrals made before reaching the limit will still be eligible to earn a reward provided all required steps are met and these Terms are otherwise complied with.
Reward:
All Qualified Referees will receive $10 off their first purchase of a Company product on the Website. The credit will appear prior to Checkout. Referrers will receive their reward in the form of a credit of $10 by email to use on their next qualifying purchase of Company products on the Website. A qualifying purchase consists of referrer’s purchase of products having an aggregate dollar value (exclusive of taxes) of at least $50. No Reward under these Terms shall be payable in cash or any other form.
Receiving and Using Rewards:
- Company reserves the right to limit, cancel, delay, or revoke a Reward if Company determines, in its sole discretion, that a Reward arose from a violation of these Terms.
- Company may provide an alternate Reward of equal value if it is unable for any reason to fulfill the Reward. Reward redemptions are final, will not be returned, and are subject to review and verification.
- Company is not responsible and/or liable if any e-mail, Reward, referrals, or Program-related materials or correspondence are lost, fraudulent, abusive, stolen, late, incomplete, illegible, interrupted, delayed, altered, defective, misdirected, tampered with, or irregular in any way or if any participant’s e-mail address, Valid Account, or other contact information does not work, is deleted, or is changed without participant giving prior written notice to Company.
Governing Law/Hold Harmless:
This Promotion is governed by Illinois law. By entering, entrants agree to be bound by any other applicable terms in the Website Terms and Conditions and Privacy Policy[KV1] . Any interpretation of the Program will be resolved by the Company in its sole discretion, and its decisions related to any Reward will be final and binding. Referees and referrers agree to hold the Company harmless in its administration of the Program.
Copyright Policy
Last modified: May 5, 2025
Rule One Proteins, LLC (the “Company”, “we”, “us” and “our”), owner of RULE ONE PROTEINS, takes claims of copyright infringement seriously. We will respond to notices of alleged copyright infringement that comply with applicable law. If you believe any materials accessible on or from www.RuleOneProteins.com (the “Website”) infringe your copyright, you may request removal of those materials (or access thereto) from the Website by submitting written notification to our Copyright Agent (designated below).
In accordance with the Online Copyright Infringement Liability Limitation Act of the Digital Millennium Copyright Act (17 U.S.C. § 512) (“DMCA”), the written notice (the “DMCA Notice”) must include substantially the following:
- Your physical or electronic signature.
- Identification of the copyrighted work you believe to have been infringed or, if the claim involves multiple works on the Website, a representative list of such works.
- Identification of the material you believe to be infringing in a sufficiently precise manner to allow us to locate that material.
- Adequate information by which we can contact you (including your name, postal address, telephone number and, if available, e-mail address).
- A statement that you have a good faith belief that use of the copyrighted material is not authorized by the copyright owner, its agent or the law.
- A statement that the information in the written notice is accurate.
- A statement, under penalty of perjury, that you are authorized to act on behalf of the copyright owner.
Our designated Copyright Agent to receive DMCA Notices is:
Kenneth Clingen
Clingen Callow & McLean, LLC
2300 Cabot Drive, Suite 500
Lisle, Illinois 60532
Phone: (630) 871-2600
If you fail to comply with all of the requirements of Section 512(c)(3) of the DMCA, your DMCA Notice may not be effective.
Please be aware that if you knowingly materially misrepresent that material or activity on the Website is infringing your copyright, you may be held liable for damages (including costs and attorneys’ fees) under Section 512(f) of the DMCA.
If you believe that material you posted on the site was removed or access to it was disabled by mistake or misidentification, you may file a counter-notification with us (a “Counter-Notice”) by submitting written notification to our Copyright Agent. Pursuant to the DMCA, the Counter-Notice must include substantially the following:
- Your physical or electronic signature.
- An identification of the material that has been removed or to which access has been disabled and the location at which the material appeared before it was removed or access disabled.
- Adequate information by which we can contact you (including your name, postal address, telephone number and, if available, e-mail address).
- A statement under penalty of perjury by you that you have a good faith belief that the material identified above was removed or disabled as a result of a mistake or misidentification of the material to be removed or disabled.
- A statement that you will consent to the jurisdiction of the Federal District Court for the judicial district in which your address is located (or if you reside outside the United States for any judicial district in which the Website may be found) and that you will accept service from the person (or an agent of that person) who provided the Website with the complaint at issue.
We designate our Copyright Agent set forth above to receive completed Counter-Notices.The DMCA allows us to restore the removed content if the party filing the original DMCA Notice does not file a court action against you within ten business days of receiving the copy of your Counter-Notice. Please be aware that if you knowingly materially misrepresent that material or activity on the Website was removed or disabled by mistake or misidentification, you may be held liable for damages (including costs and attorneys’ fees) under Section 512(f) of the DMCA. It is our policy in appropriate circumstances to disable and/or terminate the accounts of users who are repeat infringers.
Privacy Policy
Last modified: May 5, 2025
Introduction
Rule One Proteins, LLC (the “Company”, “we”, “us” and “our”) respects your privacy and is committed to protecting it through our compliance with this privacy policy.
This Privacy Policy (the “policy”), together with our Terms of Use and any other documents referred to in it, describe (a) the personal information that we collect from you, or that you provide through www.ruleoneproteins.com (the “Website”), and (b) how that information may be collected, used, maintained, and disclosed by us.
Applicability
This policy applies to information we collect:
- On the Website.
- In email, text, and other electronic messages between you and the Website.
- Through mobile and desktop applications you download from the Website, which provide dedicated non-browser-based interaction between you and this Website.
- When you interact with our advertising and applications on third-party websites and services, if those applications or advertising include links to this policy.
This policy does not apply to information we collect through any other means, or to information collected on any affiliate or third-party site or by any third-party application that may link to or be accessible from the Website. We do not have control over third-party websites and are not responsible for their privacy statements and, therefore, we encourage you to read the policies of every site that you visit.
Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Website. By accessing or using this Website, you agree to this privacy policy. This privacy policy may change from time to time (see Changes to Our Privacy Policy section below). Your continued use of this Website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.
Children Under the Age of 16
Our Website is not intended for children under 16 years of age. No one under age 16 may provide any information to or on the Website. We do not knowingly collect personal information from children under 16. If you are under 16, do not use or provide any information on this Website or on or through any of its features/register on the Website, make any purchases through the Website, use any of the interactive or public comment features of this Website or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or username you may use. If we learn we have collected or received personal information from a child under 16 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under age 16, please contact us at support@ruleoneproteins.com.
Information We Collect About You and How We Collect It
We collect personal information when you visit the Website or purchase products through Website, participate in a program or promotion, or register an account on the Website. This may include the following (“Personal Information”):
- Your name, address, telephone number, birthdate, and email address and any other information submitted as a requirement of applicable law to verify age or eligibility to complete a transaction.
- Credit or debit card information.
- Billing and delivery addresses.
- Any promotional rewards points earned or other information about your participation in a loyalty program.
- Historical data about payments received from you and details about products purchased from us.
- Information that you provide by filling in forms on our Website. This includes information provided at the time of registering to use our Website, subscribing to our service, posting material, or requesting further services. We may also ask you for information when you enter a contest or promotion sponsored by us and when you report a problem with our Website.
- Records and copies of your correspondence (including email addresses) if you contact us.
- Details of transactions you carry out through our Website and of the fulfillment of your orders. You may be required to provide financial information before placing an order through our Website.
- Your search queries on the Website.
- Preferences concerning marketing materials.
Our Website, apps, or servers may automatically keep an activity log of your use of the Website. Generally, we collect and store the following, which also qualifies as “Personal Information”:
- Information we collect as you navigate through the Website, including usage details, IP addresses, unique device identifiers, browser type, browser language, cookies, and web beacons.
- Analytics and usage information about your use of the Website.
- Additional traffic data and log files such as the time of visit, date of visit, session identification numbers, and referring website addresses.
- Information we receive from third parties, for example, our business partners.
Information which is statistical or demographic and does not directly or indirectly reveal your identity is aggregated information.
We do not collect information about criminal convictions and offenses, racial or ethnic origin, political opinions, religious and philosophical beliefs, trade union membership, genetic data, biometric data for the purpose of uniquely identifying a natural person, data concerning health, or sex life and sexual orientation.
We collect Personal Information when you supply us with information about yourself, as described below:
- Registration. The type of Personal Information we collect when you register or create an account on the Website may include: (a) your name, address, telephone number, birthdate, and email address, and (b) passwords, usernames, and similar log-in or registration credentials. We collect and process this information to perform administrative services to you with respect to your purchases through the Website and to facilitate a customized online or shopping experience. The legal basis for the data processing is the performance of a contract. We will retain this Personal Information for as long as you use the Website.
- Purchases. The type of Personal Information we collect when you check out a purchase on the Website may include: (a) your name, address, telephone number, birthdate, and email address, and (b) shipping or delivery information, (c) passwords, usernames, and similar log-in or registration credentials, and (d) credit or debit card information. We collect and process this information to process a purchase made online, to process a return or exchange, to send order confirmation receipts, and to send delivery confirmations. The legal basis for the data processing is the performance of a contract. We will retain this Personal Information for so long as is needed in accordance with the purposes for which the Personal Information was collected, our business need, and any applicable legal or regulatory requirements.
- Websites and interactive communications. The type of Personal Information we collect relating to your use of the Website may include: (a) IP addresses, unique device identifiers, browser type, browser language, cookies, and web beacons, (b) analytics and usage information about your use of the Website, and (c) additional traffic data and log files, such as the time of visit, date of visit, session identification numbers, and referring website addresses. We collect and process this information to evaluate, improve, and administer our services through the Website. The legal basis for the data processing is your consent. We will retain this Personal Information for as long as visit the Website or withdraw your consent.
- Marketing communications. We may collect your email address and phone number when you sign up to receive newsletters, offers, and other marketing communications. We collect and use that Personal Information to provide you with news and marketing information. The legal basis for the data processing is your consent. You may withdraw your consent to receive such information by clicking on “unsubscribe” in the body of any promotional email or by sending an email to support@ruleoneproteins.com with “Unsubscribe” in the subject line of the communication or by replying “STOP” to opt out of receiving future text/SMS messages. We will retain this Personal Information for as long as you show interest in the Website or until you withdraw your consent.
- Social media. When you interact with any Rule One Proteins page or account on a social media platform (e.g., Meta, X, Snapchat, TikTok), we may collect the Personal Information you make available to us on that platform, including any account identifier, name, or handle. The legal basis for the data processing is your consent. We will comply with the privacy policies of the corresponding platform and will only collect and store such Personal Information that we are permitted to collect on these platforms. You should refer to the privacy policies of the respect social media platforms for additional information.
- Customer service. When you contact customer service, you may provide us with your name, address, email address, telephone number, and information about your request. We collect and process this Personal Information to assist you with questions, products purchased, orders, deliveries, or other issues relating to the Website. The legal basis for the data processing is your consent and performance of a contract. We will retain this Personal Information for so long as is needed in accordance with the purposes for which the Personal Information was collected, our business need, and any applicable legal or regulatory requirements.
- Promotions. From time to time, we may provide you with an opportunity to participate in promotions, surveys, or sweepstakes, which the Company or a third party may conduct. Participation may require us or a vendor to collect certain information from you. Participation in these promotions is voluntary. The legal basis for the data processing is your consent. The requested information may include contact information.
Information We Collect Through Automatic Data Collection Technologies
As you navigate through and interact with our Website, we may use automatic data collection technologies to collect technical data about your equipment, browsing actions, and patterns, including:
- Usage Details and IP Addresses. We may collect details of your visits to our Website, including, but not limited to, traffic data, location data, logs and other communication data, and the resources that you access, as well as information about your computer and internet connection, including your IP address, operating system and browser type, for system administration and to report aggregated information to our advertisers. This is statistical data about our users’ equipment, browsing actions and patterns, and does not identify any individual.
- Cookies. For the same reason, we may obtain information about your general internet usage by using cookies. A cookie is a small file stored on the hard drive of your computer. You can learn more about cookies at www.allaboutcookies.org or www.youronlinechoices.eu. Use of cookies help us to improve our Website and to deliver a better and more personalized service by enabling us to:
- Estimate our audience size and usage patterns.
- Store information about your preferences, allowing us to customize our Website according to your individual interests.
- Speed up your searches.
- Recognize you when you return to our Website.
You may refuse to accept cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our Website. Unless you have adjusted your browser setting so that it will refuse cookies and upon your acceptance of our cookies through our data collection preferences, our system will issue cookies when you direct your browser to our Website. To view any pages where you must register or that are customizable to you, you must accept cookies. Cookies also are required for you to add items to your shopping cart before checking out.
- Web Beacons. Pages of the Website may contain electronic images known as web beacons (also referred to as single-pixel GIFs) that permit the Company to count users who have visited those pages and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity). Web beacons may access your personal information on the Website and are only used to compile aggregated statistics concerning use of the Website. Web beacons used by us on the Website collect your IP address information and your internet provider name (or your company name if you host your own server).
- Google Analytics. We use Google Analytics, a web analytics service. Google Analytics drops a cookie on your device to recognize you on an anonymous basis once you return to the Website. Google uses the information received from the cookie to store a profile of the pages you have accessed within a web session. You may refuse the collection of your data by this cooking by downloading and installing the following browser plug-in: https://tools.google.com/dlpage/gaoptout?hl=en.
Information We Collect From Third Parties
When you interact with any Rule One Proteins page or account on a social media platform (e.g., Meta, X, Snapchat, TikTok), we may collect the Personal Information you make available to us on that platform, including any account identifier, name, or handle. However, we will comply with the privacy policies of the corresponding platform and will only collect and store such Personal Information that we are permitted to collect on these platforms.
We may also collect Personal Information about you that we receive from various third parties and public sources to enable us to verify and update information in our records. From time to time, we may provide you with the opportunity to participate in sweepstakes, contests, giveaways, or other promotions through the Website, which either we or a third party may sponsor. If you participate, then we will request certain Personal Information from you. Participation in any sweepstakes, contests, giveaways, or other promotions is voluntary and you thus may choose not to disclose this Personal Information. The requested Personal Information typically includes contact information. If we engage a third party to sponsor a sweepstakes, contest, giveaway, or promotion, we encourage you to review the sponsor’s privacy policy.
We also may collect Personal Information about you from third-party marketing vendors, such as Shopify and Klaviyo, which may include: personal identifiers about you (such as name, email address, IP address), commercial information (such as shopping history or products added to your cart, return information, and product reviews), demographic information (such as gender, favorite products, geographic information, and interests), internet or network activity information (such as webpage interaction, browser type, and device and operating system).
How We Use Your Information
You can browse the Website without disclosing or telling us any Personal Information. But for certain engagements, we must collect and use Personal Information. To that end, we use Personal Information to:
- Complete and manage registration of your account.
- Process a purchase made online.
- Assist you with questions about products, delivery, billing, or other issues.
- Send email receipts, order confirmations, and delivery confirmations.
- Send customized mailings and emails with offers, promotions, information, or notices.
- Confirm your identify to prevent fraud or theft.
- Administer your participation in a sweepstakes, contest, giveaway, or other promotion.
- Evaluate, improve, and administer our services and products.
We also use Personal Information about location to:
- Personalize content for you based on your preferences.
- Improve products, services, and operations.
- Detect and investigate activity that is illegal or that violates our terms of use.
- Perform statistical, demographic, and marketing analyses of Website users, including their purchase patterns.
Your Personal Information will only be used for the purposes for which we collected it, unless we reasonably consider that we need to use it for another purpose and that purpose is compatible with the original purpose. If we need to use your Personal Information for an unrelated purpose, we will notify you and will explain the legal basis which allows us to do so.
Disclosure of Your Information
Personal Information includes aggregated, non-personally identifying information that does not identify a user of the Website or cannot otherwise be linked or connected with them. We may disclose this aggregated information for research purposes and to operate, analyze, improve, and optimize our Website.
We do not disclose Personal Information collected by us unless as otherwise set forth in this Privacy Policy. We will not sell, rent, or license any Personal Information as part of a customer list or similar transaction. When information is shared with a third party, that party will be instructed only to use your Personal Information to the extent necessary to perform the contracted function. We may share Personal Information with:
- A delivery service when we process a purchase or when a return is shipped.
- A contracted service provider to perform some aspect of the Website operations (g., payment processing).
- A business party to which a Rule One Proteins business is sold, transferred, or used as security as part of that transaction.
- Law enforcement officials or judicial authorities when required of Rule One Proteins or its service providers.
- Appropriate persons or entities in conjunction with debt collection where you owe a debt to us, or in conjunction with fraud prevention.
- To contractors, service providers, and other third parties we use to support our business in the areas of IT, credit card processing, and system administration services.
- To professional advisors who provide consulting, banking, legal, insurance, and accounting services.
- To advertisers or related service providers with which we have a marketing relationship to send you information we believe will be of interest to you.
- To fulfill the purpose for which you provide information to us.
- For any other purpose disclosed by us when you provide the information.
- With your consent.
Data Security
We maintain administrative, technical, and other safeguards designed to prevent unauthorized access to, use of, or disclosure of Personal Information. We use reasonable technological processes and security measures to protect the Website. Even with the best technology, no website is perfectly secure against an authorized intrusion or access of Personal Information we collect and maintain.
When you place orders through the Website, all of your order information (including Personal Information, such as a credit card number) is transmitted through the internet using Secure Sockets Layer (SSL) technology to encrypt and secure order data before sending it to a secure server. This technology is designed to prevent someone other than us or a service provider with which we engage from capturing and viewing your Personal Information. If your web browser cannot support this level of security, you will not be able to order products through the Website.
To provide you with increased security, online access to your personal account is protected with a password that you select. You should not disclose that password to anyone. The Company will never ask you for your password in an unsolicited communication.
Outside Links
This Privacy Policy applies to the Website only. If the Website includes links to other vendors, business partners, advertisers, or service providers, then information you submit to them is outsider our control. We recommend you visit their privacy policies or statements for more information about these third party practices.
Changes to Our Privacy Policy
It is our policy to post any changes we make to our privacy policy on this page. Any changes to this policy may be communicated on this page. The Company may make changes without prior notice, at any time.
Contact Information
If you have any questions about this Privacy Policy, including our collection of Personal Information, you may contact us at support@ruleoneproteins.com, indicate in the subject line “Privacy Policy Question,” and describe in the body of the communication the nature of your question. Please allow up to seven business days for us to reply.
The California Consumer Privacy Act of 2018 provides California residents with specific rights regarding their Personal Information. Other states, like Colorado and Virginia, also provide data privacy rights to their citizens concerning Personal Information. Still other states are considering comprehensive data privacy laws. The exact scope of your statutory rights may vary by state.
This section describes those rights, which we are granting to every user of the Website regardless of their state of citizenship.
Your Legal Rights
You have the right to:
- Request access to your Personal Information. This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.
- Request correction to your Personal Information that we hold. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data provided.
- Request erasure of your Personal Information. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to remove your personal data where your right to object to processing was successfully exercised. We may not always be able to comply with your request for specific legal reasons of which you will be notified at the time of your request.
- Change your marketing preferences or remove yourself from our mailing lists. You may click on the “unsubscribe” link in the footer of promotional emails. You also may contact us at support@ruleoneproteins.com, with the subject line “Unsubscribe.”
- Restrict processing of your Personal Information. Under certain conditions, you may ask that we restrict the processing of your Personal Information.
- Object to processing of your Personal Information. Under certain conditions, you may object to our processing of your Personal Information.
- Port your Personal Information. You may request that we transfer the Personal Information we have collected about you to another organization, or directly to you, under certain conditions.
Where our processing of data about your Personal Information is based on consent, you may withdraw consent at any time. Withdrawal of consent will not affect the lawfulness of processing the request before withdrawal.
To make any data subject request, contact us via email at support@ruleoneproteins.com and mark in the subject line “Data Subject Request.” We have up to one month to respond to any of the foregoing requests.
Below, we address some of these specific rights:
Right to Know and Data Portability
You have the right to request that we disclose certain information to you about our collection and use of your Personal Information over the past 12 months (the “right to know”). Once we receive your request and confirm your identity, we will disclose to you:
- The categories of Personal Information we collected about you.
- The categories of sources for the Personal Information we collected about you.
- Our business or commercial purpose for collecting or selling that Personal Information.
- The categories of third parties with whom we share that Personal Information.
- If we sold or disclosed your Personal Information for a business purpose, two separate lists disclosing:
- sales, identifying the Personal Information categories that each category of recipient purchased; and
- disclosures for a business purpose, identifying the Personal Information categories that each category of recipient obtained.
- The specific pieces of Personal Information we collected about you (also called a data portability request).
Right to Delete
You have the right to request that we delete any of your Personal Information that we collected from you and retained, subject to certain exceptions (the “right to delete”). Once we receive your request and confirm your identity, we will review your request to see if an exception allowing us to retain the information applies. We may deny your deletion request if retaining the information is necessary for us or our service provider(s) to:
- Complete the transaction for which we collected the Personal Information, provide a good or service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, or otherwise perform our contract with you.
- Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities.
- Debug products to identify and repair errors that impair existing intended functionality.
- Exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law.
- Comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 seq.).
- Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the information’s deletion may likely render impossible or seriously impair the research’s achievement, if you previously provided informed consent.
- Enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us.
- Comply with a legal obligation.
- Make other internal and lawful uses of that information that are compatible with the context in which you provided it.
We will delete or deidentify Personal Information not subject to one of these exceptions from our records and will direct our service providers to take similar action.
Personal Information Sales Opt-Out and Opt-In Rights
Residents of Nevada have a limited right to opt-out of certain sales of Personal Information. Anyone may submit a request to opt out of sales of Personal Information. However, we do not currently sell data triggering any statute opt-out requirement.
Non-Discrimination
We will not discriminate against you for exercising any of your rights as described above. As a result of your exercise of any rights under this policy, we will not:
- Deny you goods or services.
- Charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties.
- Provide you a different level or quality of goods or services.
- Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.
However, we may offer you certain financial incentives permitted by the CCPA that can result in different prices, rates, or quality levels. Any CCPA-permitted financial incentive we offer will reasonably relate to your personal information’s value and contain written terms that describe the program’s material aspects. Participation in a financial incentive program requires your prior opt-in consent, which you may revoke at any time.
Bona Fide Loyalty Program Disclosure
The Company offers certain programs that benefit consumers and may be considered financial incentive or loyalty programs. We collect Personal Information from you in connection with administering these programs (e.g., contact information, email address). We also collect certain commercial information to contact you with regard to your account on the Website, the benefits provided to you under the program, to better serve you, and to administer the terms of the program. Participation in programs is voluntary.
To the extent that we provide a program that may be considered a financial incentive because the program is directly or reasonably related the collection, deletion, or sale or retention of Personal Information, the value is reasonably related to the overall value we receive from the Personal Information that participants provide specific to the program minus the costs and expenses we incur in providing the program.
Shine the Light Request
You may also have the right to request that we provide you with (1) a list of certain categories of Personal Information we have disclosed to third parties for their direct marketing purposes during the preceding 12 months, and (2) the identify of those third parties.
Exercising Your Rights
To exercise your rights described above, please submit a request by either:
- Calling us at: 888-982-9290
- Emailing us at support@ruleoneproteins.com
Only you, or someone legally authorized to act on your behalf, may make a request related to your personal information.
You may only submit a request to know twice within a 12-month period. Your request to know or delete must:
- Provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or an authorized representative, and
- Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.
We cannot respond to your request or provide you with Personal Information if we cannot verify your identity or authority to make the request and confirm the Personal Information relates to you.
Response Timing and Format
We will confirm receipt of your request within ten (10) business days. If you do not receive confirmation within the 10-day timeframe, please email support@ruleoneproteins.com and describe the nature of your request and when you made it.
We endeavor to substantively respond to a verifiable consumer request within forty-five (45) days of its receipt. If we require more time (up to another 45 days), we will inform you of the reason and extension period in writing.
Any disclosures we provide will only cover the 12-month period preceding our receipt of your request. The response we provide will also explain the reasons we cannot comply with a request, if applicable. For data portability requests, we will select a format to provide your personal information that is readily useable and should allow you to transmit the information from one entity to another entity without hindrance.
We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.
Accessibility Policy
Updated: May 5, 2025
Because of the importance of the internet, accessibility to ruleoneproteins.com website (the “Website”) is of critical importance to people with disabilities around the world, including people with auditory, cognitive, physical, neurological, and visual disabilities. It is likewise important to those with accessibility needs due to aging.
Rule One Proteins, LLC (“Company”) is committed to ensuring equal access for people with disabilities. As potential customers and employees of the Company, they are important contributors to the Company’s business success and should not be excluded, but rather welcomed into our family.
The Company will endeavor to maximize the access of people with disabilities to this website. Content on the Website is intended to meet the accessibility standards provided in the World Wide Web Consortium’s Web Contact Accessibility Guidelines (WCAG) 2.0.
The Company uses accepted automated accessibility testing tools to discover and remediate accessibility features. Please be aware that the Company’s efforts to maintain accessibility and usability are ongoing, and that the Company may make accessibility updates when needed. Though the Company strives to make the Website as accessible as possible, some issues may be encountered by different assistive technology as the range of assistive technology is wide and varied. We appreciate your understanding.
If you use the Website with assistive technologies and would be interested in speaking with us about your experience, please contact support@ruleoneproteins.com to set up an appointment.
California Transparency in Supply Chains Act
Last Modified: July - 2023
The California Transparency in Supply Chains Act of 2010 (the “Act”) requires certain retailers and manufacturers doing business in California to provide information regarding their efforts to eliminate slavery and human trafficking in their supply chains. In compliance with the Act, this statement is provided on behalf of Rule One Proteins, LLC and their respective affiliates (the “Companies”).
Verification. The Companies do not engage in verification of product supply chains to evaluate and address risks of human trafficking and slavery, and no such efforts are conducted by a third party.
Audits. The Companies do not conduct audits of suppliers to evaluate compliance with the Companies’ standards for trafficking and slavery in supply chains.
Certifications. The Companies do not require direct suppliers to certify that materials incorporated into products comply with the laws regarding slavery and human trafficking of the country or counties in which they are doing business.
Accountability. The Companies do not maintain internal accountability standards and procedures for employees or contractors failing to meet the Companies’ standards regarding slavery and trafficking.
Training. The Companies do not provide employees and management, who have direct responsibility for supply chain management, with training on slavery and human trafficking, particularly with respect to mitigating risks within the supply chains of products.