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Terms & Conditions
Last Modified: October - 2024
Acceptance of these Terms of Use
Welcome to www.ruleoneproteins.com (a “Website”) of Rule One Proteins, LLC (“Company”, “we”, “us” and “our”). The following terms and conditions (together with any documents referred to in them) (collectively, these “Terms of Use”) apply to your use of the Website, including any content, functionality and services offered on or through the Website, whether as a guest or a registered user.
Please read the Terms of Use carefully before you start to use the Website. By using the Website, you accept and agree to be bound and abide by these Terms of Use, our Privacy Policy (available at ruleoneproteins.com/terms-of-use-policies/) and our Copyright Policy (available at ruleoneproteins.com/terms-of-use-policies/) all of which are incorporated herein by this reference. If you do not want to agree to these Terms of Use, Privacy Policy or Copyright Policy, you must not use and immediately exit the Website.
Changes to the Terms of Use
We may revise and update these Terms of Use from time to time in our sole discretion. You are expected to check this page from time to time to take notice of any changes we make, as they are binding on you. All changes to these Terms of Use are effective immediately when posted by us. Your continued use of the Website following the posting of revised Terms of Use means that you accept and agree to the changes.
Accessing the Website and Account Security
By using this Website, you represent and warrant that you are of legal age to form a binding contract with the Company.
We reserve the right to withdraw or amend this Website, and any service or material we provide on the Website, in our sole discretion without notice. We will not be liable if for any reason all or any part of the Website is unavailable at any time or for any period. From time to time, we may restrict access to some parts of the Website, or the entire Website, to users, including any registered users.
You are responsible for making all arrangements necessary for you to have access to the Website.
You are responsible for ensuring that all persons who access the Website through your internet connection are aware of these Terms of Use, and that they comply with them.
To access the Website or some of the resources it offers, you may be asked to provide certain registration details or other information. It is a condition of your use of the Website that all the information you provide on the Website is correct, current and complete.
If you choose, or you are provided with, a user name, password or any other piece of information as part of our security procedures, you must treat such information as confidential, and you must not disclose it to any third party. You agree to immediately notify Company of any unauthorized use of your user name or password or any other breach of security. You also agree to ensure that you exit from your account at the end of each session. You should use particular caution when accessing your account from a public or shared computer so that others are not able to view or record your password or other personal information.
We have the right to disable any user identification code or password, whether chosen by you or provided by us, at any time if in our opinion, you have failed to comply with any provision of these Terms of Use.
You agree that all information you provide to register with this Website or otherwise, including but not limited to through the use of any interactive features on the Website, is governed by our Privacy Policy, and you consent to all actions we take with respect to your information consistent with our Privacy Policy.
Intellectual Property Rights
The Website and its entire contents, features and functionality (including but not limited to all information, software, text, displays, images, video and audio, and the design, selection and arrangement thereof), are owned by the Company, its licensors or other providers of such material and are protected by United States and international copyright, trademark, patent, trade secret and other intellectual property or proprietary rights laws.
These Terms of Use permit you to use the Website for your personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store or transmit any of the material on our Website, except as follows:
- Store copies of such materials temporarily in RAM.
- Store files that are automatically cached by your Web browser for display enhancement purposes.
- Print a reasonable number of pages of the Website for your personal, non-commercial use and not for further reproduction, publication or distribution.
- If we provide desktop, mobile or other applications for download, you may download a single copy to your computer or mobile device solely for your own personal, non-commercial use, provided you agree to be bound by our end user license agreement for such applications.
- If we provide social media features with certain content, you may take such actions as are enabled by such features.
You must not:
- Modify copies of any materials from this site.
- Use any illustrations, photographs, video or audio sequences or any graphics separately from the accompanying text.
- Delete or alter any copyright, trademark or other proprietary rights notices from copies of materials from this Website.
You must not reproduce, sell or exploit for any commercial purposes any part of the Website, access to the Website,or use of the Website or any services or materials available through the Website.
If you wish to make any use of material on the Website other than that set out in this section, please address your request to: support@ruleoneproteins.com
If you print, copy, modify, download or otherwise use or provide any other person with access to any part of the Website in breach of the Terms of Use, your right to use the Website will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.
No right, title or interest in or to the Website or any content on the Website is transferred to you, and all rights not expressly granted are reserved by the Company.
Any use of the Website not expressly permitted by these Terms of Use is a breach of these Terms of Use and may violate copyright, trademark and other laws.
Trademarks
The Company name, the Company logo and all related names, logos, product and service names, designs and slogans are trademarks of the Company or its affiliates or licensors. You must not use such marks without the prior written permission of the Company. All other names, logos, product and service names, designs and slogans on this Website are the trademarks of their respective owners.
Prohibited Uses
You may use the Website only for lawful purposes and in accordance with these Terms of Use.
You agree not to use the Website:
- In any way that violates any applicable federal, state, local and international law or regulation including, without limitation, any laws regarding the export of data or software to and from the US or other countries.
- For the purpose of exploiting, harming or attempting to exploit or harm minors in any way by exposing them to inappropriate content, asking for personally identifiable information or otherwise.
- To send, knowingly, download, use or re-use any material which does not comply with these Terms of Use.
- To transmit, or procure the sending of, any advertising or promotional material, including any “junk mail”, “chain letter” or “spam” or any other similar solicitation.
- To impersonate or attempt to impersonate the Company or a Company employee, another user, or person or entity including, without limitation, the use of e-mail addresses associated with any of the foregoing.
- To engage in any other conduct that restricts or inhibits anyone’s use or enjoyment of the Website, or which, as determined by us, may harm the Company or users of the Website or expose them to liability.
Additionally, you agree not to:
- Use the Website in any manner that could disable, overburden, damage, or impair the Website or interfere with any other party’s use of the Website, including their ability to engage in real time activities through the Website.
- Use any robot, spider or other automatic device, process or means to access the Website for any purpose, including to monitor or copy any of the material on the Website.
- Use any manual process to monitor or copy any of the material on the Website or for any other unauthorized purpose without our prior written consent.
- Use any device, software or routine that interferes with the proper working of the Website.
- Introduce any viruses, trojan horses, worms, logic bombs or other material which is malicious or technologically harmful.
- Attempt to gain unauthorized access to, interfere with, damage or disrupt any parts of the Website, the server on which the Website is stored, or any server, computer or database connected to the Website.
- Attack the Website via a denial-of-service attack or a distributed denial-of- service attack.
- Otherwise attempt to interfere with the proper working of the Website.
User Contributions
The Website may contain message boards, chat rooms, personal web pages or profiles, forums, bulletin boards and other interactive features (collectively, “Interactive Services”) that allow users to post, submit, publish, display or transmit to other users or other persons (hereinafter, “post”) content or materials (collectively, “User Contributions”) on or through the Website.
All User Contributions must comply with the Content Standards set out in these Terms of Use.
Any User Contribution you post to the Website will be considered non-confidential and non-proprietary. By providing any User Contribution on the Website, you grant us and our affiliates and service providers, and each of their and our respective licensees, successors and assigns the right to use, reproduce, modify, perform, display, distribute and otherwise disclose to third parties any such material for any purpose.
You represent and warrant that you own or control all rights in and to the User Contributions and have the right to grant the Company and its affiliates the license granted above.
You represent and warrant that all of your User Contributions do and will comply with these Terms of Use, and you agree to defend, indemnify and hold harmless the Company and its affiliates and licensors for any breach of that representation and warranty.
You understand and acknowledge that you are responsible for any User Contributions you submit or contribute, and you, not the Company, have fully responsibility for such content, including its legality, reliability, accuracy and appropriateness.
We are not responsible, or liable to any third party, for the content or accuracy of any User Contributions posted by you or any other user of the Website.
Monitoring and Enforcement; Termination
We have the right to:
- Remove or refuse to post any User Contributions for any or no reason in our sole discretion.
- Take any action with respect to any User Contribution that we deem necessary or appropriate in our sole discretion, including if we believe that such User Contribution violates the Terms of Use, including the Content Standards, infringes any intellectual property right or other right of any person or entity, threatens the personal safety of users of the Website or the public or could create liability for the Company.
- Disclose your identity or other information about you to any third party who claims that material posted by you violates their rights, including their intellectual property rights or their right to privacy.
- Take appropriate legal action, including without limitation, referral to law enforcement, for any illegal or unauthorized use of the Website.
- Terminate your access to all or part of the Website for any or no reason, including without limitation, any violation of these Terms of Use.
Without limiting the foregoing, we have the right to fully cooperate with any law enforcement authorities or court order requesting or directing us to disclose the identity or other information of anyone posting any materials on or through the Website. YOU WAIVE AND HOLD HARMLESS THE COMPANY AND ITS AFFILIATES, LICENSEES AND SERVICE PROVIDERS FROM ANY CLAIMS RESULTING FROM ANY ACTION TAKEN BY THE COMPANY AND ANY OF THE FOREGOING PARTIES DURING OR AS A RESULT OF ITS INVESTIGATIONS AND FROM ANY ACTIONS TAKEN AS A CONSEQUENCE OF INVESTIGATIONS BY EITHER THE COMPANY OR SUCH PARTIES OR LAW ENFORCEMENT AUTHORITIES.
However, we do not undertake to review material before it is posted on the Website, and cannot ensure prompt removal of objectionable material after it has been posted. Accordingly, we assume no liability for any action or inaction regarding transmissions, communications or content provided by any user or third party. We have no liability or responsibility to anyone for performance or nonperformance of the activities described in this section.
Content Standards
These “Content Standards” apply to any and all User Contributions and Interactive Services. User Contributions must in their entirety comply with all applicable federal, state, local and international laws and regulations. Without limiting the foregoing, User Contributions must not:
- Contain any material which is defamatory, obscene, indecent, abusive, offensive, harassing, violent, hateful, inflammatory or otherwise objectionable.
- Promote sexually explicit or pornographic material, violence, or discrimination based on race, sex, religion, nationality, disability, sexual orientation or age.
- Infringe any patent, trademark, trade secret, copyright or other intellectual property or other rights of any other person or third party.
- Violate the legal rights (including the rights of publicity and privacy) of others or contain any material that could give rise to any civil or criminal liability under applicable laws or regulations or that otherwise may be in conflict with these Terms of Use, or Privacy Policy or our Copyright Policy.
- Be likely to deceive any person.
- Promote any illegal activity, or advocate, promote or assist any unlawful act.
- Cause annoyance, inconvenience or needless anxiety or be likely to upset, embarrass, alarm or annoy any other person.
- Impersonate any person, or misrepresent your identity or affiliation with any person or organization.
- Involve commercial activities or sales, such as contests, sweepstakes and other sales promotions, barter or advertising.
- Give the impression that they emanate from or are endorsed by us or any other person or entity, if this is not the case.
Copyright Infringement
If you believe that any User Contributions violate your copyright, please see our Copyright Policy for instructions on sending us a notice of copyright infringement. It is the policy of the Company to terminate the user accounts of repeat infringers.
Reliance on Information Posted
The information presented on or through the Website is made available solely for general information purposes. Statements regarding dietary supplements have not been evaluated by the Food and Drug Administration and are not intended to diagnose, treat, cure, or prevent any disease. We do not warrant the accuracy, completeness or usefulness of this information. Any reliance you place on such information is strictly at your own risk. We disclaim all liability and responsibility arising from any reliance placed on such materials by you or any other visitor to the Website, or by anyone who may be informed of any of its contents.
The Website may include content provided by third parties, including materials provided by other users, bloggers and third-party licensors, syndicators, aggregators and/or reporting services. All statements and/or opinions expressed in these materials, and all articles and responses to questions and other content, other than the content provided by the Company, are solely the opinions and the responsibility of the person or entity providing those materials. These materials do not necessarily reflect the opinion of the Company. We are not responsible, or liable to you or any third party, for the content or accuracy of any materials provided by any third parties.
Changes to the Website
We may update the Website from time to time, but its content is not necessarily complete or up-to-date. Any of the material on the Website may be out of date at any given time, and we are under no obligation to update such material.
Information About You and Your Visits to the Website
All information we collect on this Website is subject to our Privacy Policy. By using the Website, you consent to all actions taken by us with respect to your information in compliance with the Privacy Policy.
Online Purchases and Other Terms and Conditions
All purchases through our site or other transactions for the sale of goods, services or information formed through the Website or as a result of visits made by you are governed by our Terms of Sale, which are hereby incorporated into these Terms of Use. Additional terms and conditions may also apply to specific portions, services or features of the Website. All such additional terms and conditions are hereby incorporated by this reference into these Terms of Use.
Linking to the Website and Social Media Features
You may link to our homepage, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part without our express written consent.
This Website may provide certain social media features that enable you to:
- Link from your own or certain third-party websites to certain content on this Website.
- Send e-mails or other communications with certain content, or links to certain content, on this Website.
- Cause limited portions of content on this Website to be displayed or appear to be displayed on your own or certain third-party websites.
You may use these features solely as they are provided by us and solely with respect to the content they are displayed with and otherwise in accordance with any additional terms and conditions we provide with respect to such features.
You must not:
- Establish a link from any website that is not owned by you.
- Cause the Website or portions of it to be displayed, or appear to be displayed by, for example, framing, deep linking or in-line linking, on any other site.
- Link to any part of the Website other than the homepage.
- Otherwise take any action with respect to the materials on this Website that is inconsistent with any other provision of these Terms of Use.
The website from which you are linking, or on which you make certain content accessible, must comply in all respects with the Content Standards set out in these Terms of Use.
You agree to cooperate with us in causing any unauthorized framing or linking immediately to cease. We reserve the right to withdraw linking permission without notice.
We may disable all or any social media features and any links at any time without notice in our discretion.
Links from the Website
If the Website contains links to other sites and resources provided by third parties, these links are provided for your convenience only. This includes links contained in advertisements, including banner advertisements and sponsored links. We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them. If you decide to access any of the third party websites linked to this Website, you do so entirely at your own risk and subject to the terms and conditions of use for such websites.
Mobile Terms of Service
The Rule One Proteins mobile message service (the "Service") is operated by Rule One Proteins (“Rule One Proteins”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.
By consenting to Rule One Proteins’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Rule One Proteins through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).
You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Rule One Proteins. Your participation in this program is completely voluntary.
We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.
You may opt-out of the Service at any time. Text the single keyword command STOP to +18779691852 or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Rule One Proteins mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.
For Service support or assistance, text HELP to +18779691852 or email support@ruleoneproteins.com.
We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.
The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.
To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.
We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.
Geographic Restrictions
The owner of the Website is based in the State of Illinois in the United States. We provide this Website for use only by persons located in the United States. We make no claims that the Website or any of its content is accessible or appropriate outside of the United States. Access to the Website may not be legal by certain persons or in certain countries. If you access the Website from outside the United States, you do so on your own initiative and are responsible for compliance with local laws.
Disclaimer of Warranties
You understand that we cannot and do not guarantee or warrant that files available for downloading from the internet or the Website will be free of viruses or other destructive code. You are responsible for implementing sufficient procedures and checkpoints to satisfy your particular requirements for anti-virus protection and accuracy of data input and output, and for maintaining a means external to our site for any reconstruction of any lost data. WE WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGE CAUSED BY A DISTRIBUTED DENIAL-OF-SERVICE ATTACK, VIRUSES OR OTHER TECHNOLOGICALLY HARMFUL MATERIAL THAT MAY INFECT YOUR COMPUTER EQUIPMENT, COMPUTER PROGRAMS, DATA OR OTHER PROPRIETARY MATERIAL DUE TO YOUR USE OF THE WEBSITE OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE OR TO YOUR DOWNLOADING OF ANY MATERIAL POSTED ON IT, OR ON ANY WEBSITE LINKED TO IT.
YOUR USE OF THE WEBSITE, ITS CONTENT AND ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE IS AT YOUR OWN RISK. THE WEBSITE, ITS CONTENT AND ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. NEITHER THE COMPANY NOR ANY PERSON ASSOCIATED WITH THE COMPANY MAKES ANY WARRANTY OR REPRESENTATION WITH RESPECT TO THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY OR AVAILABILITY OF THE WEBSITE. WITHOUT LIMITING THE FOREGOING, NEITHER THE COMPANY NOR ANYONE ASSOCIATED WITH THE COMPANY REPRESENTS OR WARRANTS THAT THE WEBSITE, ITS CONTENT OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE WILL BE ACCURATE, RELIABLE, ERROR-FREE OR UNINTERRUPTED, THAT DEFECTS WILL BE CORRECTED, THAT OUR SITE OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS OR THAT THE WEBSITE OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE WILL OTHERWISE MEET YOUR NEEDS OR EXPECTATIONS.
THE COMPANY HEREBY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT AND FITNESS FOR PARTICULAR PURPOSE.
THE FOREGOING DOES NOT AFFECT ANY WARRANTIES WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.
Limitation on Liability
IN NO EVENT WILL THE COMPANY, ITS AFFILIATES OR THEIR LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS OR DIRECTORS BE LIABLE FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, THE WEBSITE, ANY WEBSITES LINKED TO IT, ANY CONTENT ON THE WEBSITE OR SUCH OTHER WEBSITES OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE OR SUCH OTHER WEBSITES, INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO, PERSONAL INJURY, PAIN AND SUFFERING, EMOTIONAL DISTRESS, LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS OR ANTICIPATED SAVINGS, LOSS OF USE, LOSS OF GOODWILL, LOSS OF DATA, AND WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT OR OTHERWISE, EVEN IF FORESEEABLE.
THE FOREGOING DOES NOT AFFECT ANY LIABILITY WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.
Indemnification
You agree to defend, indemnify and hold harmless the Company, its affiliates, licensors and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms of Use or your use of the Website, including, but not limited to, your User Contributions, any use of the Website's content, services and products other than as expressly authorized in these Terms of Use or your use of any information obtained from the Website.
Governing Law and Jurisdiction
All matters relating to the Website and these Terms of Use and any dispute or claim arising therefrom or related thereto (in each case, including non-contractual disputes or claims), shall be governed by and construed in accordance with the internal laws of the State of Illinois without giving effect to any choice or conflict of law provision or rule (whether of the State of Illinois or any other jurisdiction).
Any legal suit, action or proceeding arising out of, or related to, these Terms of Use or the Website shall be instituted exclusively in the federal courts of the United States District Court for the Northern District of Illinois, Eastern Division, or the courts of the State of Illinois located in the County of Kane, although we retain the right to bring any suit, action or proceeding against you for breach of these Terms of Use in your country of residence or any other relevant jurisdiction. You agree to waive any and all objections to the exercise of jurisdiction over you by such courts and to venue in such courts.
Limitation on Time to File Claims
ANY CAUSE OF ACTION OR CLAIM YOU MAY HAVE ARISING OUT OF OR RELATING TO THESE TERMS OF USE OR THE WEBSITE MUST BE COMMENCED WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES, OTHERWISE, SUCH CAUSE OF ACTION OR CLAIM IS PERMANENTLY BARRED.
Waiver and Severability
No waiver of by the Company of any term or condition set forth in these Terms of Use shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of the Company to assert a right or provision under these Terms of Use shall not constitute a waiver of such right or provision.
If any provision of these Terms of Use is held by a court or other tribunal of competent jurisdiction to be invalid, illegal or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of the Terms of Use will continue in full force and effect.
Entire Agreement
The Terms of Use, our Privacy Policy, Copyright Policy and Terms of Sale constitute the sole and entire agreement between you and Rule One Proteins with respect to the Website and supersede all prior and contemporaneous understandings, agreements, representations and warranties, both written and oral, with respect to the Website.
Your Comments and Concerns
This Website is operated by Rule One Proteins, LLC located at 1785 N Edgelawn Dr. Aurora, IL 60506.
All notices of copyright infringement claims should go to the copyright agent designated in our Copyright Policy.
All other feedback, comments, requests for technical support and other communications relating to the Website should be directed to: support@ruleoneproteins.com
Thank you for visiting our Website.
Copyright Policy
Last modified: March - 2021
Rule One Proteins, LLC (the “Company”, “we”, “us” and “our”), owner of RULE ONE PROTEINS, takes claims of copyright infringement seriously. We will respond to notices of alleged copyright infringement that comply with applicable law. If you believe any materials accessible on or from www.RuleOneProteins.com (the “Website”) infringe your copyright, you may request removal of those materials (or access thereto) from the Website by submitting written notification to our Copyright Agent (designated below). In accordance with the Online Copyright Infringement Liability Limitation Act of the Digital Millennium Copyright Act (17 U.S.C. § 512) (“DMCA”), the written notice (the “DMCA Notice”) must include substantially the following:
- Your physical or electronic signature.
- Identification of the copyrighted work you believe to have been infringed or, if the claim involves multiple works on the Website, a representative list of such works.
- Identification of the material you believe to be infringing in a sufficiently precise manner to allow us to locate that material.
- Adequate information by which we can contact you (including your name, postal address, telephone number and, if available, e-mail address).
- A statement that you have a good faith belief that use of the copyrighted material is not authorized by the copyright owner, its agent or the law.
- A statement that the information in the written notice is accurate.
- A statement, under penalty of perjury, that you are authorized to act on behalf of the copyright owner.
Our designated Copyright Agent to receive DMCA Notices is:
Kenneth Clingen
Clingen Callow & McLean, LLC
2300 Cabot Drive, Suite 500
Lisle, Illinois 60532
Phone: (630) 871-2600
clingen@ccmlawyer.com
If you fail to comply with all of the requirements of Section 512(c)(3) of the DMCA, your DMCA Notice may not be effective.
Please be aware that if you knowingly materially misrepresent that material or activity on the Website is infringing your copyright, you may be held liable for damages (including costs and attorneys' fees) under Section 512(f) of the DMCA.
If you believe that material you posted on the site was removed or access to it was disabled by mistake or misidentification, you may file a counter-notification with us (a “Counter-Notice”) by submitting written notification to our Copyright Agent. Pursuant to the DMCA, the Counter-Notice must include substantially the following:
- Your physical or electronic signature.
- An identification of the material that has been removed or to which access has been disabled and the location at which the material appeared before it was removed or access disabled.
- Adequate information by which we can contact you (including your name, postal address, telephone number and, if available, e-mail address).
- A statement under penalty of perjury by you that you have a good faith belief that the material identified above was removed or disabled as a result of a mistake or misidentification of the material to be removed or disabled.
- A statement that you will consent to the jurisdiction of the Federal District Court for the judicial district in which your address is located (or if you reside outside the United States for any judicial district in which the Website may be found) and that you will accept service from the person (or an agent of that person) who provided the Website with the complaint at issue.
We designate our Copyright Agent set forth above to receive completed Counter-Notices.
The DMCA allows us to restore the removed content if the party filing the original DMCA Notice does not file a court action against you within ten business days of receiving the copy of your Counter-Notice.
Please be aware that if you knowingly materially misrepresent that material or activity on the Website was removed or disabled by mistake or misidentification, you may be held liable for damages (including costs and attorneys’ fees) under Section 512(f) of the DMCA.
It is our policy in appropriate circumstances to disable and/or terminate the accounts of users who are repeat infringers.
Privacy Policy
Last modified: March - 2021
Introduction
Applicability
This policy applies to information we collect:
- On the Website.
- In email, text, and other electronic messages between you and the Website.
- Through mobile and desktop applications you download from the Website, which provide dedicated non-browser-based interaction between you and this Website.
- When you interact with our advertising and applications on third-party websites and services, if those applications or advertising include links to this policy.
This policy does not apply to information we collect through any other means, or to information collected on any affiliate or third-party site or by any third-party application that may link to or be accessible from the Website. We do not have control over third-party websites and are not responsible for their privacy statements and, therefore, we encourage you to read the policies of every site that you visit.
Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Website. By accessing or using this Website, you agree to this privacy policy. This privacy policy may change from time to time (see Changes to Our Privacy Policy section below). Your continued use of this Website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.
Children Under the Age of 16
Our Website is not intended for children under 16 years of age. No one under age 16 may provide any information to or on the Website. We do not knowingly collect personal information from children under 16. If you are under 16, do not use or provide any information on this Website or on or through any of its features/register on the Website, make any purchases through the Website, use any of the interactive or public comment features of this Website or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or username you may use. If we learn we have collected or received personal information from a child under 16 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under age 16, please contact us at support@ruleoneproteins.com.
Information We Collect About You and How We Collect It
We collect personal information when you visit the Website or purchase products through Website, which may include the following (“Personal Information”):
- Your name, address, telephone number, birthdate, and email address.
- Credit or debit card information.
- Billing and delivery addresses.
- Historical data about payments received from you and details about products purchased from us.
- Information that you provide by filling in forms on our Website. This includes information provided at the time of registering to use our Website, subscribing to our service, posting material, or requesting further services. We may also ask you for information when you enter a contest or promotion sponsored by us and when you report a problem with our Website.
- Records and copies of your correspondence (including email addresses) if you contact us.
- Details of transactions you carry out through our Website and of the fulfillment of your orders. You may be required to provide financial information before placing an order through our Website.
- Your search queries on the Website.
- Preferences concerning marketing materials.
Our Website, apps, or servers may automatically keep an activity log of your use of the Website. Generally, we collect and store the following, which also qualifies as “Personal Information”:
- Information we collect as you navigate through the Website, including usage details, IP addresses, unique device identifiers, browser type, browser language, cookies, and web beacons.
- Analytics and usage information about your use of the Website.
- Additional traffic data and log files such as the time of visit, date of visit, session identification numbers, and referring website addresses.
- Information we receive from third parties, for example, our business partners.
- Registration. The type of Personal Information we collect when you register or create an account on the Website may include: (a) your name, address, telephone number, birthdate, and email address, and (b) passwords, usernames, and similar log-in or registration credentials. We collect and process this information to perform administrative services to you with respect to your purchases through the Website and to facilitate a customized online or shopping experience. The legal basis for the data processing is the performance of a contract. We will retain this Personal Information for as long as you use the Website.
- Purchases. The type of Personal Information we collect when you check out a purchase on the Website may include: (a) your name, address, telephone number, birthdate, and email address, and (b) shipping or delivery information, (c) passwords, usernames, and similar log-in or registration credentials, and (d) credit or debit card information. We collect and process this information to process a purchase made online, to process a return or exchange, to send order confirmation receipts, and to send delivery confirmations. The legal basis for the data processing is the performance of a contract. We will retain this Personal Information for two years from the date of your last purchase through the Website.
- Websites and interactive communications. The type of Personal Information we collect relating to your use of the Website may include: (a) IP addresses, unique device identifiers, browser type, browser language, cookies, and web beacons, (b) analytics and usage information about your use of the Website, and (c) additional traffic data and log files, such as the time of visit, date of visit, session identification numbers, and referring website addresses. We collect and process this information to evaluate, improve, and administer our services through the Website. The legal basis for the data processing is your consent. We will retain this Personal Information for as long as visit the Website or withdraw your consent.
- Marketing communications. We may collect your email address when you sign up to receive newsletters, offers, and other marketing communications. We collect and use that Personal Information to provide you with news and marketing information. The legal basis for the data processing is your consent. You may withdraw your consent to receive such information by clicking on “unsubscribe” in the body of any promotional email or by sending an email to support@ruleoneproteins.com with “Unsubscribe” in the subject line of the communication. We will retain this Personal Information for as long as you show interest in the Website or until you withdraw your consent. If you have not shown interest in the Website for more than two years, we will delete this Personal Information.
- Social media. When you interact with any Rule One Proteins page or account on a social media platform (g., Facebook, Twitter), we may collect the Personal Information you make available to us on that platform, including any account identifier, name, or handle. The legal basis for the data processing is your consent. We will comply with the privacy policies of the corresponding platform and will only collect and store such Personal Information that we are permitted to collect on these platforms. You should refer to the privacy policies of the respect social media platforms for additional information.
- Customer service. When you contact customer service, you may provide us with your name, address, email address, telephone number, and information about your request. We collect and process this Personal Information to assist you with questions, products purchased, orders, deliveries, or other issues relating to the Website. The legal basis for the data processing is your consent and performance of a contract. We will retain this Personal Information for two years.
Information We Collect Through Automatic Data Collection Technologies
As you navigate through and interact with our Website, we may use automatic data collection technologies to collect technical data about your equipment, browsing actions, and patterns, including:
- Usage Details and IP Addresses. We may collect details of your visits to our Website, including, but not limited to, traffic data, location data, logs and other communication data, and the resources that you access, as well as information about your computer and internet connection, including your IP address, operating system and browser type, for system administration and to report aggregated information to our advertisers. This is statistical data about our users’ equipment, browsing actions and patterns, and does not identify any individual.
- Cookies. For the same reason, we may obtain information about your general internet usage by using cookies. A cookie is a small file stored on the hard drive of your computer. You can learn more about cookies at www.allaboutcookies.org or www.youronlinechoices.eu. Use of cookies help us to improve our Website and to deliver a better and more personalized service by enabling us to:
- Estimate our audience size and usage patterns.
- Store information about your preferences, allowing us to customize our Website according to your individual interests.
- Speed up your searches.
- Recognize you when you return to our Website.
You may refuse to accept cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our Website. Unless you have adjusted your browser setting so that it will refuse cookies and upon your acceptance of our cookies through our data collection preferences, our system will issue cookies when you direct your browser to our Website. To view any pages where you must register or that are customizable to you, you must accept cookies. Cookies also are required for you to add items to your shopping cart before checking out.
- Web Beacons. Pages of the Website may contain electronic images known as web beacons (also referred to as single-pixel GIFs) that permit the Company to count users who have visited those pages and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity). Web beacons may access your personal information on the Website and are only used to compile aggregated statistics concerning use of the Website. Web beacons used by us on the Website collect your IP address information and your internet provider name (or your company name if you host your own server).
- Google Analytics. We use Google Analytics, a web analytics service. Google Analytics drops a cookie on your device to recognize you on an anonymous basis once you return to the Website. Google uses the information received from the cookie to store a profile of the pages you have accessed within a web session. You may refuse the collection of your data by this cooking by downloading and installing the following browser plug-in: https://tools.google.com/dlpage/gaoptout?hl=en.
Information We Collect From Third Parties
How We Use Your Information
You can browse the Website without disclosing or telling us any Personal Information. But for certain engagements, we must collect and use Personal Information. To that end, we use Personal Information to:
- Complete and manage registration of your account.
- Process a purchase made online.
- Assist you with questions about products, delivery, billing, or other issues.
- Send email receipts, order confirmations, and delivery confirmations.
- Send customized mailings and emails with offers, promotions, information, or notices.
- Confirm your identify to prevent fraud or theft.
- Administer your participation in a sweepstakes, contest, giveaway, or other promotion.
- Evaluate, improve, and administer our services and products.
We also use Personal Information about location to:
- Personalize content for you based on your preferences.
- Improve products, services, and operations.
- Detect and investigate activity that is illegal or that violates our terms of use.
- Perform statistical, demographic, and marketing analyses of Website users, including their purchase patterns.
Your Personal Information will only be used for the purposes for which we collected it, unless we reasonably consider that we need to use it for another purpose and that purpose is compatible with the original purpose. If we need to use your Personal Information for an unrelated purpose, we will notify you and will explain the legal basis which allows us to do so.
Disclosure of Your Information
Personal Information includes aggregated, non-personally identifying information that does not identify a user of the Website or cannot otherwise be linked or connected with them. We may disclose this aggregated information for research purposes and to operate, analyze, improve, and optimize our Website.
We do not disclose Personal Information collected by us unless as otherwise set forth in this Privacy Policy. We will not sell, rent, or license any Personal Information as part of a customer list or similar transaction. When information is shared with a third party, that party will be instructed only to use your Personal Information to the extent necessary to perform the contracted function. We may share Personal Information with:
- A delivery service when we process a purchase or when a return is shipped.
- A contracted service provider to perform some aspect of the Website operations (g., payment processing).
- A business party to which a Rule One Proteins business is sold, transferred, or used as security as part of that transaction.
- Law enforcement officials or judicial authorities when required of Rule One Proteins or its service providers.
- Appropriate persons or entities in conjunction with debt collection where you owe a debt to us, or in conjunction with fraud prevention.
- To contractors, service providers, and other third parties we use to support our business in the areas of IT, credit card processing, and system administration services.
- To professional advisors who provide consulting, banking, legal, insurance, and accounting services.
- To advertisers or related service providers with which we have a marketing relationship to send you information we believe will be of interest to you.
- To fulfill the purpose for which you provide information to us.
- For any other purpose disclosed by us when you provide the information.
- With your consent.
Your Legal Rights
You have the right to:
- Request access to your Personal Information. This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.
- Request correction to your Personal Information that we hold. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data provided.
- Request erasure of your Personal Information. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to remove your personal data where your right to object to processing was successfully exercised. We may not always be able to comply with your request for specific legal reasons of which you will be notified at the time of your request.
- Change your marketing preferences or remove yourself from our mailing lists. You may click on the “unsubscribe” link in the footer of promotional emails. You also may contact us at support@ruleoneproteins.com, with the subject line “Unsubscribe.”
- Restrict processing of your Personal Information. Under certain conditions, you may ask that we restrict the processing of your Personal Information.
- Object to processing of your Personal Information. Under certain conditions, you may object to our processing of your Personal Information.
- Port your Personal Information. You may request that we transfer the Personal Information we have collected about you to another organization, or directly to you, under certain conditions.
Where our processing of data about your Personal Information is based on consent, you may withdraw consent at any time. Withdrawal of consent will not affect the lawfulness of processing the request before withdrawal.
To make any data subject request, contact us via email at support@ruleoneproteins.com and mark in the subject line “Data Subject Request.” We have up to one month to respond to any of the foregoing requests.
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Your Rights and Choices (California Residents)
The California Consumer Privacy Act of 2018 provides California residents with specific rights regarding their Personal Information. This section applies only to California residents and describes your CCPA rights and explains how to exercise those rights.
Right to Know and Data Portability
You have the right to request that we disclose certain information to you about our collection and use of your Personal Information over the past 12 months (the “right to know”). Once we receive your request and confirm your identity, we will disclose to you:
- The categories of Personal Information we collected about you.
- The categories of sources for the Personal Information we collected about you.
- Our business or commercial purpose for collecting or selling that Personal Information.
- The categories of third parties with whom we share that Personal Information.
- If we sold or disclosed your Personal Information for a business purpose, two separate lists disclosing:
- sales, identifying the Personal Information categories that each category of recipient purchased; and
- disclosures for a business purpose, identifying the Personal Information categories that each category of recipient obtained.
- The specific pieces of Personal Information we collected about you (also called a data portability request).
Right to Delete
You have the right to request that we delete any of your Personal Information that we collected from you and retained, subject to certain exceptions (the “right to delete”). Once we receive your request and confirm your identity, we will review your request to see if an exception allowing us to retain the information applies. We may deny your deletion request if retaining the information is necessary for us or our service provider(s) to:
- Complete the transaction for which we collected the Personal Information, provide a good or service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, or otherwise perform our contract with you.
- Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities.
- Debug products to identify and repair errors that impair existing intended functionality.
- Exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law.
- Comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 seq.).
- Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the information’s deletion may likely render impossible or seriously impair the research’s achievement, if you previously provided informed consent.
- Enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us.
- Comply with a legal obligation.
- Make other internal and lawful uses of that information that are compatible with the context in which you provided it.
We will delete or deidentify Personal Information not subject to one of these exceptions from our records and will direct our service providers to take similar action.
Exercising Your Rights to Know or Delete
To exercise your rights to know or delete described above, please submit a request by either:
- Calling us at: 888-982-9290
- Emailing us at support@ruleoneproteins.com
- Provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or an authorized representative, and
- Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.
We cannot respond to your request or provide you with Personal Information if we cannot verify your identity or authority to make the request and confirm the Personal Information relates to you.
Response Timing and Format
Non-Discrimination
We will not discriminate against you for exercising any of your CCPA rights. Unless permitted by the CCPA, we will not:
- Deny you goods or services.
- Charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties.
- Provide you a different level or quality of goods or services.
- Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.
However, we may offer you certain financial incentives permitted by the CCPA that can result in different prices, rates, or quality levels. Any CCPA-permitted financial incentive we offer will reasonably relate to your personal information’s value and contain written terms that describe the program’s material aspects. Participation in a financial incentive program requires your prior opt-in consent, which you may revoke at any time.
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Data Security
We maintain administrative, technical, and other safeguards designed to prevent unauthorized access to, use of, or disclosure of Personal Information. We use reasonable technological processes and security measures to protect the Website. Even with the best technology, no website is perfectly secure against an authorized intrusion or access of Personal Information we collect and maintain.
When you place orders through the Website, all of your order information (including Personal Information, such as a credit card number) is transmitted through the internet using Secure Sockets Layer (SSL) technology to encrypt and secure order data before sending it to a secure server. This technology is designed to prevent someone other than us or a service provider with which we engage from capturing and viewing your Personal Information. If your web browser cannot support this level of security, you will not be able to order products through the Website.
Outside Links
This Privacy Policy applies to the Website only. If the Website includes links to other vendors, business partners, advertisers, or service providers, then information you submit to them is outsider our control. We recommend you visit their privacy policies or statements for more information about these third party practices.
Changes to Our Privacy Policy
It is our policy to post any changes we make to our privacy policy on this page. If we make material changes to this privacy policy, we will notify you through a pop-up notice posted on the Website.
Contact Information
If you have any questions about this Privacy Policy, including our collection of Personal Information, you may contact us at support@ruleoneproteins.com, indicate in the subject line “Privacy Policy Question,” and describe in the body of the communication the nature of your question. Please allow up to seven business days for us to reply.
Statement in Compliance with
California Transparency in Supply Chains Act
Last Modified: July - 2023
The California Transparency in Supply Chains Act of 2010 (the “Act”) requires certain retailers and manufacturers doing business in California to provide information regarding their efforts to eliminate slavery and human trafficking in their supply chains. In compliance with the Act, this statement is provided on behalf of Rule One Proteins, LLC and their respective affiliates (the “Companies”).
Verification. The Companies do not engage in verification of product supply chains to evaluate and address risks of human trafficking and slavery, and no such efforts are conducted by a third party.
Audits. The Companies do not conduct audits of suppliers to evaluate compliance with the Companies’ standards for trafficking and slavery in supply chains.
Certifications. The Companies do not require direct suppliers to certify that materials incorporated into products comply with the laws regarding slavery and human trafficking of the country or counties in which they are doing business.
Accountability. The Companies do not maintain internal accountability standards and procedures for employees or contractors failing to meet the Companies’ standards regarding slavery and trafficking.
Training. The Companies do not provide employees and management, who have direct responsibility for supply chain management, with training on slavery and human trafficking, particularly with respect to mitigating risks within the supply chains of products.
Retailer Terms & Conditions
Last Modified: July - 2023
Any Purchase Order (as defined in Section 4(a) below) between the purchasing party listed on such Purchase Order (the “Buyer”) for the purchase of the Products (as defined below) from RULE ONE PROTEINS, LLC, a Delaware limited liability company (the “Seller”) will be in accordance with and subject to these terms and conditions (“Terms”) together with the terms and conditions on the face of the Purchase Order. Any Purchase Order, together with any documents incorporated herein by reference, constitutes the sole and entire agreement of the parties with respect to the Purchase Order, and supersedes all prior or contemporaneous understandings, agreements, negotiations, representations and warranties, and communications, both written and oral, with respect to the- subject matter of any Purchase Order. These Terms prevail over any terms or conditions contained in any other documentation.
- Incorporation; Definitions.
- “Customer” means the final purchaser of the Products that has acquired such Products for their own use and not for any sale/resale, marketing/remarketing, distribution/redistribution, or other purpose.
- “Products” means Seller’s sports nutrition products as set forth on any Purchase Order.
- “Reseller” means the purchaser of Products for the sale/resale, marketing/remarketing, distribution/redistribution to a Customer.
- Buyer’s Representations and Warranties. Buyer represents, warrants and covenants to Seller as follows:
- it will promote, sell and assure Customer satisfaction for the Products consistent with good business practices;
- it will maintain sufficient and accurate knowledge of the Products;.
- it observes all reasonable directions and instructions given to it by Seller, if any, in connection with the Products;
- it will not promote, market, distribute or sell any Products to any Customer or Reseller located outside the United States of America without the written consent of the Seller;
- it will at all times comply with all laws, regulations and government orders which may be applicable to the sale and distribution of the Products purchased by Buyer from Seller including, without limitation, the United States Food and Drug Administration (“FDA”), United States Public Health Service (“PHS”), all requirements pertaining to the California Safe Drinking Water and Toxic Enforcement Act of 1986 and its regulations, as may be amended from time to time (“Prop 65”), each as amended and any and all other applicable federal, state and local laws and regulations;
- pursuant to Prop 65 and Seller’s annual California Proposition 65 Notice attached hereto as Exhibit A, Buyer is responsible for correctly labelling all Products shipped into California with the “right to know” warning information required by Prop 65. Buyer acknowledges it is obligated under Prop 65 to display the appropriate warnings that Buyer receives from Seller (the “Warning Language”) to Customers in California and on Buyer’s website to a Customer with a California delivery address prior to the Customer completing their online purchase. Buyer agrees to not ship any Products until the necessary Warning Language is first provided by the Seller. If the Warning Language at any time needs to be changed, Seller shall give Buyer notice and Buyer shall not ship any Products until the new Warning Language is provided to the Buyer;
- Buyer shall not promote, market, distribute or sell (i) any Products on Amazon.com; (ii) any Products on any third-party marketplace website such as eBay, Jet.com, Rakuten.com, Buy.com, Target.com, Walmart Marketplace or Sears Marketplace without the written consent of Seller; or (iii) to any Reseller who will resell, remarket or redistribute any Products on Amazon.com, eBay, Jet.com, Rakuten.com, Buy.com, Target.com, W almart Marketplace, Sears Marketplace or any other third-party marketplace website;
- Buyer shall sell Products solely to Customers of the Products and Buyer shall not sell to anyone a quantity of the Products greater than that generally purchased by an individual for personal use;
- it will market, advertise, promote and sell the Products, and conduct its business, in a manner that reflects favorably at all times on the Products;
- it will sell only appropriately dated Products (all out-of-date Products shall not be sold and must be destroyed by Buyer, at their sole expense);
- it has full corporate power and authority to enter into any Purchase Order and to carry out its obligations under any Purchase Order and these Terms;
- the execution, delivery and performance of any Purchase Order (i) has been duly authorized by all necessary action on its part, and (ii) will not violate or conflict with or cause a breach or default under any other agreement to which Buyer is subject or by which it is bound;
- it will be responsible for maintaining the quality of all Products in its possession or under its control; and
- it will use warehousing practices, inventory control, product rotation, handling and other quality control procedures consistent with industry standards;
- to ensure the safety and well-being of the Customers of the Products, Buyer shall cooperate with Seller with respect to any Product recall or other consumer safety information dissemination effort;
- Buyer shall not relabel, repackage, misbrand, or alter the Products; Buyer shall not tamper with, deface, or otherwise alter any batch code or other identifying information on Products or packaging; Retailer shall not remove or destroy any copyright notices, trademarks or other proprietary markings on the Products, documentation, or other materials related to the Products; and
- it will promptly notify Seller of any complaint or adverse claim about any Product or its use of which Buyer becomes aware, as well as participate, address and investigate any such complaint or adverse claim.
- Seller’s Representations and Warranties. Seller represents, warrants and covenants to Buyer as follows:
- Seller will comply with all laws and regulations applicable to production of the Products, including without limitation, the laws and regulations of FDA, PHS, and any and all other applicable federal, state and local laws and regulations; and
- Seller holds all permits and licenses required for Seller to manufacture the Products under these Terms.
- Purchase Orders, Shipping, Pricing, Payment, Etc.
- Purchase Orders. Buyer shall purchase Products from Seller by issuing a purchase orders (each a “Purchase Order”) to Seller in written form via email, each of which shall include (i) a list of Products being purchased, (ii) the price of such Products, (iii) quantities ordered, and (iv) requested delivery date. No Purchase Order shall be binding unless and until accepted in writing signed by a duly authorized representative of Seller. By placing a Purchase Order, Buyer makes an offer to purchase Products under the terms and conditions of these Terms, and on no other terms. Any variations made to the terms and conditions of these Terms by Buyer in any Purchase Order or other document or communication are expressly rejected, void, and have no effect unless accepted in writing signed by a duly authorized representative of Seller in each instance. Furthermore, Seller will not be bound by any "disclaimers", “click wrap” or "click to approve" terms or conditions now or hereafter contained in any website used by Buyer in connection with the Products or any sale thereof.
- Shipping and Delivery. Shipping terms for all Products sold under these Terms shall be to the address of the Buyer as listed on such Purchase Order (the “Delivery Point”). Title and risk of loss shall pass to Buyer upon delivery to the Delivery Point. All delivery dates are estimates only, provided that Seller will use commercially reasonable efforts to deliver ordered Products on or before the requested delivery date. Seller may make partial shipments of Products.
- Payment Terms.
- Buyer shall make payment on all Purchase Orders at the time stated on such Purchase Order.
- Buyer shall satisfy all payment obligations to Seller without setoff, deduction, recoupment, or withholding of any kind, and shall make all payments in immediately available United States dollars by wire transfer in accordance with payment instructions provided by Seller from time to time. Past due invoices shall accrue interest from the original due date until paid in full (including any applicable interest accrued thereon) at the lesser rate of (a) 1.5% per month of the past due balance, and (b) the highest rate allowed by applicable law. Without limiting Seller’s other remedies, Buyer further agrees to pay all Seller’s costs in connection with collection of amounts owed by Buyer including, without limitation, collection agency fees, court costs and reasonable attorney’s fees. Seller reserves the right to suspend performance of its obligations (in whole or in part) during all times that Buyer account remains past due.
- Termination. Purchase Orders may be terminated by Buyer by delivering written notice of such termination to the Seller at any time prior to commencement of manufacturing the Products specified in the applicable Purchase Order.
- Restrict Sales. Seller reserves the right to fully investigate all suspected violations of these Terms. Seller reserves the right to refuse to sell Seller’s Products to any party determined by Seller to have violated these Terms and to take such further action, legal or otherwise, as Seller deems necessary and appropriate.
- Returns. Upon delivering any Products to the Buyer, the Buyer shall have seven (7) days to inspect (“Inspection Period”) such Products for any material defects or material nonconformance (collectively, the “Defects”) with the corresponding Purchase Order. If the Buyer discovers any Defects in the Products within the Inspection Period, Buyer may, at Buyer’s sole cost, ship the Products containing such Defects back to Seller and the Seller shall replace any returned Products containing Defects. The foregoing is the Buyer’s sole remedy for any Products containing Defects.
- Limited Product Warranty. Seller warrants to Buyer that, at the time of delivery to the Delivery Point, the Products will (i) conform to Seller’s published specifications for the Products in effect at such time and (ii) not be adulterated or misbranded within the meaning of the US Food, Drug and Cosmetic Act as in effect at such time. EXCEPT FOR THE EXPRESS WARRANTIES SET FORTH IN THIS SECTION 6, NEITHER SELLERNOR ANY PERSON ON SELLER’S BEHALF HAS MADE OR MAKES ANY EXPRESS OR IMPLIED REPRESENTATION OR WARRANTY WHATSOEVER INCLUDING, WITHOUT LIMITATION, THAT OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR PERFORMANCE OF PRODUCTS TO STANDARDS SPECIFIC TO THE COUNTRY OF IMPORT, WHETHER ARISING BY LAW, COURSE OF DEALING, COURSE OF PERFORMANCE, USAGE OF TRADE OR OTHERWISE, ALL OF WHICH ARE HEREBY EXPRESSLY DISCLAIMED BY SELLER.
- Limitation of Liability. IN NO EVENT SHALL EITHER PARTY BE LIABLE UNDER ANY PURCHASE ORDER OR THESE TERMS FOR ANY CONSEQUENTIAL, INCIDENTAL, INDIRECT, EXEMPLARY, RELIANCE, SPECIAL OR PUNITIVE DAMAGES INCLUDING, WITHOUT LIMITATION, ANY DAMAGES FOR BUSINESS INTERRUPTION, LOSS OF USE, REVENUE OR PROFIT AND AMOUNTS RECOVERABLE BASED ON A MULTIPLE OF EARNINGS, WHETHER ARISING, EITHER DIRECTLY OR INDIRECTLY FROM ANY PURCHASE ORDER OR THESE TERMS, OUT OF BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE) OR OTHERWISE, REGARDLESS OF WHETHER SUCH DAMAGES WERE FORESEEABLE AND WHETHER OR NOT IT WAS ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
- Intellectual Property. Seller owns all proprietary rights in and to Seller’s brand, name, logo, trademarks, service marks, trade dress, copyrights, and other intellectual property related to the Products (the “IP”). Buyer is granted a limited, non-exclusive, non-transferable, revocable license to the IP solely for purposes of marketing and selling the Products as set forth herein. Seller reserves the right to review and approve, in its sole discretion, Buyer’s use or intended use of the IP at any time, without limitation. All goodwill arising from Buyer’s use of the IP shall inure solely to the benefit of Seller. If Seller, in its reasonable opinion, finds that Buyer’s use of the IP threatens the goodwill of the IP, Buyer shall, upon notice from Seller, immediately, and no later than ten (10) days after receipt of such notice, take all measures reasonably necessary to correct the deviations or misrepresentations in, or misuse of, the respective items. Buyer shall submit all prospective advertising and marketing materials incorporating the IP, or otherwise relating to the Products, to Seller for approval prior to any publication, distribution or other use of the same. Unless and until Seller provides such approval, Buyer shall not publish, distribute or otherwise use such prospective advertising and marketing materials nor permit any third party to publish, distribute or otherwise use the same in any manner. Buyer shall use reasonable efforts to protect Seller’s proprietary rights and to cooperate at Buyer’s expense in Seller’s efforts to protect its proprietary rights. Buyer shall promptly notify Seller of any known or suspected breach of Seller’s proprietary rights that comes to Buyer’s attention.
- Miscellaneous.
- Amendments. Any applicable Purchase Order may not be modified or amended, except by written instrument signed by both parties. Seller reserves the right to update, amend, or modify these Terms upon written notice to Buyer in its sole and absolute discretion. Unless otherwise provided, such amendments of these Terms will take effect immediately and Buyer’s continued use, advertising, offering for sale, or sale of the Products, use of the IP, or use of any other information or materials provided by Seller to Buyer under these Terms following notice will be deemed Buyer’s acceptance of the amendments.
- Assignment. Buyer’s rights and obligations hereunder or under any Purchase Order may not be assigned or delegated without the prior written consent of Seller.
- Waiver. No waiver of any default hereunder by either party or any failure to enforce any rights hereunder shall be deemed to constitute a waiver of any subsequent default with respect to the same or any other provision hereof.
- Force Majeure. Neither party shall be liable or responsible to the other party, nor be deemed to have defaulted under or breached any applicable Purchase Order and these Terms, for any failure or delay in fulfilling or performing any non-payment term of any applicable Purchase Order and these Terms, when and to the extent such failure or delay is caused by or results from acts beyond the affected party’s reasonable control, including, without limitation, acts of God, flood, fire, earthquake, global pandemic or explosion, war, invasion, hostilities (whether war is declared or not), terrorist threats or acts, riot or other civil unrest, government order or law, government actions, embargoes or blockades in effect on or after the date of any applicable Purchase Order, action by any governmental authority, national or regional emergency, strikes, labor stoppages or slowdowns or other industrial disturbances, or shortage of adequate power or transportation facilities (each a “Force Majeure Event”). The party suffering a Force Majeure Event shall give prompt notice of the Force Majeure Event to the other party, stating the period of time the occurrence is expected to continue and shall use diligent efforts to end the failure or delay and ensure the effects of such Force Majeure Event are minimized. The impacted party shall resume the performance of its obligations as soon as reasonably practicable after the removal of the cause of the Force Majeure Event.
- Governing Law; Venue. Any applicable Purchase Order and these Terms shall be interpreted, construed and enforced in accordance with the substantive laws of the State of Illinois without regard to its conflict of law provisions. The exclusive venue for any matter arising in connection with any applicable Purchase Order and these Terms shall be brought exclusively in the state courts sitting in DuPage County, Illinois or in the Northern District Court for the Northern District of Illinois, and each party consents to the jurisdiction and venue of such courts.
- Attorneys’ Fees. In the event that Buyer fails to satisfy its commitments hereunder or otherwise breach these Terms, or if Seller seeks judicial resolution to enforce any of these Terms, then the Buyer agrees to and shall reimburse Seller for all reasonable attorney’s fees and court/litigation expenses.
- Entire Agreement. Any applicable Purchase Order and these Terms contains the entire understanding of the parties with respect to the subject matter hereof and supersedes all prior agreements relating thereto, written or oral, between the parties.
- Severability. Any provision hereof which is contrary to applicable law shall, to the extent of such contravention, be severed from any applicable Purchase Order and these Terms and shall not impair the validity of any other term, condition or provision hereof.
California Proposition 65 Notice
California’s Safe Drinking Water and Toxic Enforcement Act of 1986, commonly referred to as “Proposition 65” or “Prop 65,” is a “right to know” law that requires companies to provide warnings if a Product can expose individuals to a chemical known to the State of California to cause cancer or reproductive toxicity. There are more than 850 chemicals on the Proposition 65 list. Under the new warning regulations, Seller has a duty to inform Seller’s Buyers of the warning requirements and to take reasonable steps to ensure that Seller’s Buyers are properly providing the warning to the ultimate purchaser of our Products.
Warnings are required for Products that cause exposure to Prop 65 listed chemicals. For instance, under Prop 65 an exposure to an amount of lead over 15 micrograms per day requires a cancer warning, while an exposure to an amount of lead over 0.5 micrograms per day would require a reproductive toxicity warning. The level requiring a reproductive toxicity warning is set at a level 1000 times less than the level of exposure where there is no observable effect of harm, a level which is much lower than that set by other regulators such as the EPA. The vast majority of Prop 65 cases involving dietary supplements concern allegations of lead and cadmium exposure. The following warning language is used to ensure compliance with Prop 65 for such exposures:
⚠ WARNING: Cancer and Reproductive Harm — www.P65Warnings.ca.gov/food -OR-
⚠ WARNING: Consuming this product can expose you to chemicals including lead and cadmium which are known to the State of California to cause cancer, birth defects or other reproductive harm. For more information go to www.P65Warnings.ca.gov/food
Buyer must ensure that this warning is communicated to consumers in California who may be purchasing Seller’s Products. For internet purchases, the warning must be provided via a clearly marked hyperlink using the word “WARNING” on the Product display page or by otherwise prominently displaying the warning to the purchaser prior to completing the purchase. Warning stickers are available and will be provided to Buyer if requested for physical Products.
The regulations require that Seller receives confirmation from the Buyer that they will comply with the Proposition 65 warning requirements and provide the warning to individuals in California who purchase Seller’s Products. Any Purchase Order placed with Seller by Buyer confirms Buyer’s acknowledgment and compliance with the foregoing requirements.