Shipping & Returns

Shipping

Returns

Cancellations

If you would like to cancel your order, you can do so provided that the order has not yet been shipped. We cannot cancel any order that has been shipped.

Exchanges

Rule One Proteins does not accept exchanges. If you would like to return a product, please see our return policy.

Apparel, Promo Items, & Samples

All apparel, free promotional items, and samples are final sale. If you received any promotional items, we cannot offer a replacement or exchange.

Retailers & Amazon

We are unable to accept returns of purchases made from third party retailers. Please review the return policy for the store the product was purchased from. For all orders originating from Amazon, please reach out to Amazon Customer Service at 1-866-216-1072.

Damaged, Lost or Stolen Merchandise

We make every effort to make sure our provider safely and securely ships your order. We understand that on rare occasion, merchandise can be damaged in transit. If you feel that your order was damaged during delivery, please contact us within 24 hours of receiving the delivery.

Rule One Proteins is not responsible for lost or stolen merchandise. Please contact the shipping provider with any concerns.

Still have a question?

Emailing support@ruleoneproteins.com is the quickest way to reach us! Emails will be answered in the order they are received. Our staff is online weekdays 9AM-4PM CST, except holidays.